Become a Client Advisor for one of the world’s most popular luxury retail brands. As Client Advisor, you guarantee an extraordinary and memorable luxury customer experience, placing the client above all, discovering their needs and expectations, fostering meaningful relationships, serving as a brand ambassador.

You convey and promote the brand philosophy and values. You hold yourself accountable to achieve your individual and team sales target, acting as proactive player in ensuring the best service and responding to the customer needs.

Responsibilities:

• Be driven to exceed individual sales targets and maximize own salesperformances contributing to the success of the entire store.
• Be driven to exceed KPI goals, ensuring the highest quality of salesand customer service.
• Be proactively engaged in cross-selling with all Departments andmaximizes sales opportunities to achieve individual sales targets andKPIs.
• Ensure to be up-to-date knowing fashion trends and competitors.
• Maintain strong brand and product knowledge.
• Ensure and maintain the shop floor and visual display high standard, complying with Company operational guidelines and stock procedures
• Build and maintain an ample knowledge of the world of luxury fashion by being constantly informed on fashion trends and competitors, with the purpose to be able to discuss them with the customers and to give advises.
• Take ownership of resolving client complaints liaising with the line manager and client Service team, when necessary.
• Utilize company digital tools actively to offer a complete and integrated luxury experience.
• Host and conduct customer appointments either in presence or leveraging technology to do virtual meetings.
• Work in synergy with the Back of House, participating to the daily operations of the store and maintaining an organized stock room.
• Act in compliance to Company procedures on operational guidelines and stock procedures, as well as security, cash activity, inventory, logistics and all main reporting activities requested by head office, ensuring that Company policies and procedures are proactively executed.
• Work as a team player and partner with fellow colleagues, foster open and constructive communication, to ensure a consistent exceptional experience and contribute to
• a positive working environment, embracing Diversity and inclusion values.Skills:
• Passion for human relations and sales

• High-caliber communication and interpersonal skills
• Interest in luxury, fashion, art and design
• Experience in building a lasting relationship with clients
• Ability to work in a team as well as alone
• Bilingual skills highly desired.

Compensation: $20-$28/ hour depending on experience, plus very motivating commission.

Benefits: Medical, Dental, Vision, 401k, life insurance, PTO, sick leave, annual performance reviews.

Job Type: Full-time

Pay: $55,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 3 years

Shift:

• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work setting:

• In-person

Ability to Relocate:

• Honolulu, HI: Relocate before starting work (Required)

Work Location: In person