UNFOLD’s social team is looking for an experienced Community Manager, who will be the primary voice in the conversations between our client’s project and the audience. The Community Manager has a passion for pop culture and current events, and has a strong understanding of how to cut through the noise to interact with audiences in ways that resonate with them, that also propel the campaign forward.

• Facilitate community engagement across client, owned and operated social channels
• Monitor social channels for culturally, significant moments and trends, and propose creative ways to enter into the conversation
• Craft and post live tweets [and associated hashtags] and timely event-style content as needed, often on weekends.
• Manage all scheduled posts
• Manage monthly editorial and marketing calendars
• Pull channel data and metrics to create comprehensive client reports
• Ability to create low lift creative content such as memes and stills using Photoshop and TikTok / Reels using native tools is a plus

REQUIREMENTS:

• 2 years in a community management / social role
• Ability to develop creative, engaging and original content
• Expert knowledge of all current social media platforms; familiarity with up-and-coming platforms
• Outstanding writing and overall communication skills
• Friendly and outgoing personality
• Good judgement and problem-solving skills
• Experience with both native (i.e. - Creator Studio) and external (i.e.- Sprout Social) content scheduling programs
• Ability to think strategically, and creatively, using sound business judgment
• Strong project management skills and experience working with cross functional teams
• Ability to juggle multiple priorities, and make things happen in a fast-paced, dynamic environment; strong bias for action