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Juneau Land Operations
UnCruise Adventures operates four vessels from April through September in Southeast Alaska. The vessels dock in Juneau weekly or bi-weekly from Friday through Sunday with up to two vessels per day, the largest of which has 88 guests and 31 crew. The Juneau Land Operations team works to assist the vessels and guests with their various needs, from provisioning support to luggage movement with a constant focus on guest service and vessel support.
UnCruise Adventures is headquartered in Seattle, Washington with a satellite office in Juneau, Alaska.
Job Summary
The Guest Services Representative is responsible for assisting vessel guests at our hospitality suite. Guests will either be arriving for or departing from their cruise and this position will be the go-to person for airport transfers, luggage check-in, and around-town advice.
There are two positions available starting April 20, 2024:
These positions are land-based in Juneau, AK. Accommodation and relocation will not be provided. Guest Service Representatives report to the Land Operations Manager.
Essential Duties
Qualifications
Schedule
Physical Demands
This position will be physically demanding. Bending, climbing, repetitive motion, and heavy lifting of loads up to 50 pounds or more are requirements of this position. This position requires long hours of standing and being on your feet.
Disclaimer Statement
This job description is intended only to describe the general nature and level of work being performed by an employee in this position. It is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills or abilities required or persons so classified or assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
It is the policy of UnCruise Adventures not to discriminate on the basis of race, color, sex, creed, religion, marital status, citizenship, the presence of any sensory, mental, or physical disability, gender identity, gender expression, sexual orientation, age, disability, ancestry, national origin, or veteran status in its educational programs, activities, or employment as required by law.
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Full Time
$35k-46k (estimate)
04/28/2024
05/11/2024
uncruise.com
Seattle, WA
200 - 500
The following is the career advancement route for Guest Services Representative positions, which can be used as a reference in future career path planning. As a Guest Services Representative, it can be promoted into senior positions as a Concierge Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Services Representative. You can explore the career advancement for a Guest Services Representative below and select your interested title to get hiring information.
If you are interested in becoming a Guest Services Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Services Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Services Representative job description and responsibilities
Accepts payment, makes change and presents departing guest checkout statements.
02/11/2022: Biloxi, MS
Consistently delivers high-quality guest experiences with a focus on building guest relations and exceeding guests expectations.
03/07/2022: Wichita Falls, TX
They organize and maintain the cleanliness of the front desk area at all times and lead guests to the appropriate department.
01/26/2022: Little Rock, AR
Verifying guest details upon arrival and allocating guest rooms.
03/17/2022: Lorain, OH
The Guest Services Representative represents the hotel to the guest throughout all stages of the guest's stay.
01/03/2022: Boulder, CO
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Services Representative jobs
The Guest Services Representative will ensure the guests have a great experience.
01/27/2022: New York, NY
A guest service representative generally needs to have excellent communication skills.
12/31/2021: Lafayette, LA
Listen, understand and take action.
01/18/2022: Chico, CA
Measure and analyse customer feedback.
02/22/2022: Canton, OH
They also do greetings upon arrival of the guest and making them feel welcomed
02/17/2022: Santa Maria, CA
Step 3: View the best colleges and universities for Guest Services Representative.