Description

Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.

This position may involve support of various hospitals and health care systems within the UNC Health Care System, but will be employed by Rex Hospital, Inc. (this includes, but is not limited to, for purposes of payroll, health benefits, retirement options, and applicable policies).

 Summary:

The HCS Apps Systems Analyst position provides a high level of technical support (development, testing, integration and implementation) of applications and interfaces which deliver IT tools and support business functions across the health system. The responsibilities of this position include business/systems analysts, requirements definition, systems design, analysis, code development, problem resolution, and vendor coordination.

1.Assists other IT teams with selection and provides technical evaluation of products / tools to ensure that the proposed solution adheres to enterprise-wide requirements, adapts to new requirements and changing technologies in order to meet business standardization protocols and objectives.

2.Develops and maintains clear, understandable documentation to describe program development and modification, as well as troubleshooting. Updates system and support documentation as necessary to reflect changes to programs, solutions, reports and interfaces.

3.Functions as liaison to health system departments using IT resources and ensures proper use of resources and maintains high service levels. May serve as project lead for implementation of vendor-based systems.

4.Offers design solutions and alternatives to enhance/improve existing systems. Participates in formulating and defining system scope, objectives, and solution. Designs, codes, tests, debugs, and documents the programs, interfaces and scripts to specified requirements. Devises/modifies procedures to solve problems taking into consideration computer equipment capacity and limitations, operating time, and form of desired results. Participates as needed in the assessment of systems and their ability to meet technical and business requirements.

5.Updates management, customers and others as appropriate on a timely basis regarding progress on assigned tasks, projects and issues, via written or oral reports

Preferred Qualifications:

• Epic Cadence and Prelude Certifications
• Experience with outpatient scheduling and registration workflows
• Healthcare experience strongly desired.
• Ability to troubleshoot using strong analytical skills
• Customer Service focused

Other Information

Other information:
Education Requirements:● Bachelor’s degree in Computer Science, Information Systems Management or related field (or equivalent combination of education, training and experience).Licensure/Certification Requirements:● No licensure or certification required.Professional Experience Requirements:● If a Bachelor's degree: Two (2) years of IT systems and/or operational experience.● If an Associate's degree: Six (6) years of IT systems and/or operational experience.● If a High School diploma or GED: Ten (10) years of IT systems and/or operational experience.Knowledge/Skills/and Abilities Requirements:● Excellent analytical and communication skills. Ability to work well in a team environment. Demonstrated ability to successfully manage multiple tasks simultaneously. Highly responsive to internal customers.

Job Details

Legal Employer: NCHEALTH

Entity: Shared Services

Organization Unit: IT Business and Revenue Cycle 

Work Type: Full Time

Standard Hours Per Week: 40.00

Work Schedule: Day Job

Location of Job: US:NC:Morrisville

Exempt From Overtime: Exempt: Yes