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Customer Service Representative, Physician Practice
UNC Health Arden, NC
$32k-40k (estimate)
Full Time | Hospital 4 Months Ago
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UNC Health is Hiring a Customer Service Representative, Physician Practice Near Arden, NC

DescriptionBecome part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.
SummaryThe Customer Service Representative performs clinic clerical tasks, such as registering patients, communicating financial obligation, and collecting fees. Additional responsibilities include various clerical work and administrative/ business details such as scheduling appointments, giving information to callers, reading and routing incoming mail, filing correspondence and other records, and other assigned clerical duties.
Responsibilities
  • Obtains all critical demographic and financial information and accurately inputs data into Electronic Medical Recordkeeping (EMR) system and other applications as needed. Obtain and/or verify documentation as required including Consent for Treatment, Assignment of Benefits and Financial Responsibility, and Notice of Privacy Practices.
  • Answers and relays incoming, outgoing, and inter-office calls. Delivers routine / scripted instructions in preparation for patient’s visit to the office.
  • Provides general clerical support functions to ensure efficient utilization of time, in part by scheduling meetings, patients and appointments; maintaining calendars; coordinating with other clinical services.
  • Collect and count cash receipts and daily deposits. Ensures balanced cash drawer daily.
  • Maintains order and cleanliness throughout the clinic. Performs housekeeping duties of assigned area by routine and periodic cleaning.
PARDEE
RequiredOther information:
  • High school diploma or equivalent
Preferred
  • Medical clerical experience in a hospital, physician practice, clinic, nursing home or insurance agency
01.5715.0049
Job DetailsLegal Employer: Pardee - HCHC
Entity: Pardee UNC Health Care
Organization Unit: PBMD 2775 Hendersonville Road
Work Type: Full Time
Standard Hours Per Week: 40.00
Work Assignment Type: Onsite
Work Schedule: Day Job
Location of Job: PARDHLTCAM
Exempt From Overtime: Exempt: No

Job Summary

JOB TYPE

Full Time

INDUSTRY

Hospital

SALARY

$32k-40k (estimate)

POST DATE

02/09/2024

EXPIRATION DATE

07/03/2024

WEBSITE

www.unchealthcare.org

HEADQUARTERS

Morrisville, North Carolina

SIZE

15,000 - 50,000

CEO

Tom Murray

REVENUE

<$5M

INDUSTRY

Hospital

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About UNC Health

The UNC Health Care System is a not-for-profit integrated health care system, founded in 1998, owned by the State of North Carolina and based in Chapel Hill. It exists to further the teaching mission of the University of North Carolina and to provide state-of-the-art patient care. A distinguishing characteristic of UNC Health Care is its association with the UNC-Chapel Hill School of Medicine, a nationally eminent research institution. This relationship gives UNC Health Care a powerful pathway for moving the results of biomedical research from medical school laboratories to patient care settin ... gs. UNC Health Care has been granted broad powers by the North Carolina General Assembly to assure its management flexibility and competitiveness in a rapidly changing health care business environment. The enterprise is governed by a board of directors appointed by the University of North Carolina. More
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