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UNC Health Appalachian is Hiring an Admissions & Scheduling Representative Near Linville, NC
Position Summary
The Admissions and scheduling representative is responsible for the scheduling and admissions of patients. The representative is responsible for delivering exceptional customer service and patient experience.
Position Qualifications
Minimum Education
Completion of a high school diploma or GED
Experience
Three to six months of experience in a medical office, clinic, or acute care site is preferred
Required Registration/License/Certification
N/A
Knowledge, Skills and Abilities
Knowledge of and works within the scope of the admissions and scheduling representative.
Ability to communicate courteously and effectively with the public, patients, family, staff, and physicians; acts within the chain of command, utilizing positive verbal and non-verbal skills.
A clear understanding of computer processes, fax, phone, and scanning.
Knowledge of compliance and attention to detail.
Ability to demonstrate exceptional customer service to patients, family, staff, and physicians.
Physical Demands
Lifts, pushes, and pulls, up to 50 pounds
Manual dexterity and mobility
Prolonged, extensive or considerable sitting/standing/walking > 7 hours per day
Bending, squatting, twisting, turning
Near acuity: ability to see clearly at 20 inches or less
Working Conditions
Regularly exposed to the risk of bloodborne diseases
Exposed to hazards from electrical/mechanical/power equipment
Exposed to odorous chemicals and specimens
Exposed to unpleasant elements (accident, injury, slippery surfaces uneven surfaces), etc.
Handles emergency or crises
Subject to irregular hours (days, evenings, nights, weekends, holidays)