4 Account Support Specialist Jobs in Rocky Hill, CT
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Ultimate Staffing Services is Hiring an Account Support Specialist Near Rocky Hill, CT
Job Description
Ultimate Staffing is seeking a Customer Account Specialist for a reputable forward-thinking industrial automation organization.
This role is Direct Hire, hybrid after 30 days, and has competitive benefits and outstanding PTO time.
Connect with us at 860.524.5573 or .
What's in it for you?
- Up to $50,000
- Internal growth opportunities
- Awesome benefits, heavy PTO days, and company culture
- Hybrid 2 day remote at home
- Affordable medical benefits
What's needed for this role?
- Respond to customer queries in a timely and accurate way, via phone, email or chat
- Identify customer needs and help customers use specific features
- Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
- Update our internal databases with information about technical issues and useful discussions with customers
- Monitor customer complaints on social media and reach out to provide assistance
- Share feature requests and effective workarounds with team members
- Inform customers about new features and functionalities
- Follow up with customers to ensure their technical issues are resolved
- Gather customer feedback and share with our Product, Sales and Marketing teams
- Qualifications :
- Experience as a Customer Support Specialist or similar CS role
- Familiarity with our industry is a plus
- Understanding of how CRM systems work
- Excellent communication and problem-solving skills
- Multi-tasking abilities
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status.
We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
To apply please email your resume to [email protected]
Job Summary
Full Time
Business Services
$40k-50k (estimate)
05/11/2024
05/12/2024
ultimatestaffing.com
ORANGE, CA
500 - 1,000
2012
ADAM ROTH
<$5M
Business Services
Related Companies
About Ultimate Staffing Services
Ultimate Staffing provides administrative, clerical, customer service and light industrial staffing services on a project or full-time basis. We are the preeminent staffing services company, recognized as a creative industry leader, equally fulfilling the diverse needs of our customers, Ambassadors and coworkers.
The job skills required for Account Support Specialist include Problem Solving, Initiative, Sales and Marketing, etc. Having related job skills and expertise will give you an advantage when applying to be an Account Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Account Support Specialist. Select any job title you are interested in and start to search job requirements.
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