Job Description

Ultimate Staffing is recruiting for a Senior Application Systems Analyst in Boston, MA. This is a Direct Hire opportunity, offering a hybrid schedule, paying $110-$137k DOE. Qualified candidates will have experience working with Financial and HR platforms. Apply today!

ESSENTIAL DUTIES AND RESPONSIBILITIES

Ongoing Administration

• Lead engagement with departments to better understand and define their long-term vision and strategy for use of enterprise level applications.
• Capture, analyze and deliver meaningful insights from application usage and metrics.
• Work with vendors to understand and resolve escalated issues before users are impacted.
• Respond to issues reported by users; research and resolve issues in a timely fashion.
• Perform advanced application support, including but not limited to: application setup, configuration, implementation, maintenance, updates, user access, permissions, security, and privacy. It also involves troubleshooting, researching user problems, resolving production issues.
• Perform compliance maintenance, ensuring existing infrastructure, applications and business processes meet with current and future regulatory controls placed on the organization (GAAP, PCI, HIPPA).
• Provide excellent customer service: communicate in a friendly and professional manner, empathize with users on system issues.
• Have a deep understanding of application functionality -attending trainings and/or reading documentation.
• Participate in vendor user groups and online listservs, and review contents of vendor updates, to ensure optimization of the capabilities of the assigned applications.
• Perform maintenance of existing, and drafting of new application documentation to support the Applications Team and the organization.
• Mentor and coaches application system analysts.
• Update work tracking tools and other administrative tasks.

Project Activity

• Participate on project teams as the enterprise application solutions lead.
• Work with users to understand and help define scope and requirements of the project.
• Use technical and analytical skills to determine best approaches to tailoring systems to meet project requirements.
• Implement configuration changes.
• Develop and execute test scenarios based on requirements.

JOB REQUIREMENTS

Education/Experience

• Bachelor's degree in Computer Science, Engineering, or equivalent experience.
• 5 years experience as an Application Analyst or similar experience, or relevant software development experience.

Knowledge/Skills

• Excellent interpersonal, communication (written, verbal, listening),and presentation skills are required.
• Ability to learn new vendor applications quickly and utilize application tools to tailor system to meet user requirements.
• Understanding of data modeling, database management, project management, business analysis and business process mapping is a plus.
• Experience gathering requirements and writing users stories is desired.
• Business application support and business process expertise is expected.
• Software development experience and/or coding experience is a plus.
• Preference given to individuals with prior experience administering human resource management systems and/or accounting and financial management software.

Technology Skills

• Experience with financial and administrative solutions is preferred.
• Proficient with Google Suite and/or Microsoft Office Products is required.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender e To apply please email your resume to mcaggiano@ultimatestaffing.com