Job Description

Job Responsibilities:

• Regularly interact with clients to ensure their needs are met effectively.
• Accurately input all patient information into the system, generate delivery paperwork for sales, rental, and service orders, and provide exceptional customer service to patients and Regional Sales Managers.
• Maintain a comprehensive understanding of products, services, funding sources, and company policies and procedures.
• Develop and uphold a thorough understanding of the specific requirements of contracted providers.
• Manage patient files in accordance with company policy and perform other necessary tasks as required.
• Foster and maintain a strong relationship with the Regional Sales Manager.
• Adhere strictly to all HIPAA guidelines and regulations.
• Comply with company policies and procedures.

Requirements:

• High School Diploma or equivalent work experience.
• Familiarity with insurance rules and regulations preferred.
• Strong multitasking abilities.
• Basic understanding of payor guidelines.
• Analytical skills, attention to detail, and organizational proficiency.
• Minimum of 2 years of professional work experience.
• Previous experience in durable medical equipment (DME) is a plus.
• Basic Microsoft Office skills.
• Ability to thrive in a team-oriented environment.

Additional Info:

• Pay range: $22-$24/hour
• Schedule: M-F 8:30am-5pm
• Location: 100% In-Office

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.