Job Description

Review medical records for individuals to establish candidates for our program

Inform patients of additional testing and/or treatmentsrequired

Receive, track and report on all physician referrals for consultation and/ortreatment

Monitor care and data to optimize patient outcomes including collaboration with medical staff to facilitate optimal patient care

Facilitate the education of patients and families. Acts as a resource to health care team

Act on behalf of the patients and family to ensure care is safe and appropriate with consideration for values, diversity and human rights

Utilize organizational skills to assure continuity of care in collaboration with other disciplines through appropriate planning, education, and coordination of otherservices

Coordinate with interdisciplinary team members to gather all necessary data for consultations

Coordinates the delivery of safe and appropriate patient care governed by evidence-based clinical practice

Maintain records, prepare reports and compose legible correspondence/documentation on patient record of progress notes, telephone calls, patient education, instructions and unusualsituations

Serve as resource for information about services provided for inquiries from physician offices, potential patients and families from outside San Diego County.

Required Skills:

Knowledge of medical procedures, terminology and equipment

Ability to maintain confidentiality

Strong organizational and analytical skills; innovate with ability to identify and solve problems

Excellent interpersonal skills

Demonstration of positive behaviors including mentoring and coaching to team under his/her supervision

Use of critical thinking skills to recognize and solve patient problems

Ability to plan work, establish priorities and remain flexible

Demonstrate proficiency of computer applications and EHR systems

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.