Northwest Texas Healthcare System is a 495 bed system serving the city of Amarillo and the surrounding region. We offer the ideal combination of traditional values and the most advanced technologies in healthcare, plus the conveniences of big city living in a friendly, smaller-town atmosphere. From the beauty of Palo Duro Canyon and great recreational facilities, to our quality educational system, Amarillo is a great place to live and work.

A hospital is only as good as its caregivers. That's why we're looking for health professionals who are dedicated and passionate about their work. We're looking for employees who can add to our culture of exemplary patient care and personal excellence. We're looking for exceptional professionals who share our vision and values.

Visit us online at: https://www.nwths.com/careers 

POSITION SUMMARY: Responsible for the daily operation of the Quality Management services. Under administrative direction, is responsible for the management, professional development, budgetary control and leadership in directing departmental operations for outcomes management and survey preparedness; in addition, is responsible for ensuring compliance in all federal and state regulations.

PROVISION OF SERVICES

Demonstrates leadership in the provision of departmental services through a collaborative process designed to integrate services/functions throughout NWTHS. Directs daily operations and activities associated with Quality Management. Under administrative direction, is responsible for the management, professional development, budgetary control and leadership in directing departmental operations for outcomes, management and survey preparedness; in addition, is responsible for ensuring compliance in all federal and state regulations.

LEADERSHIP EXCELLENCE

Exhibits effective leadership skills through planning, organizing, directing, and coordinating departmental functions in relation to the UHS and the NWTHS vision, mission, strategic goals and values and in accordance with JCAHO’s leadership standards.

OPERATIONAL EXCELLENCE

Operates departments of responsibility in such a way as to meet the fiscal goals of the organization. Implements value added programs and services. Manages the satisfaction of department customers to include patients, employees and physicians through effective communication and appropriate responsiveness to customer issues.

About Universal Health Services

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $14.3 billion in 2023. During the year, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; and listed in Forbes ranking of America’s Largest Public Companies.

Headquartered in King of Prussia, PA, UHS has approximately 96,700 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related

services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com

EDUCATION, TRAINING, EXPERIENCE AND LICENSES/REGISTRATIONS REQUIRED:

• Bachelor degree required, Master’s degree in related field. preferred
• Clinical background with working knowledge of quality management
• Five years management experience, with a working knowledge of management, benchmarking, outcome measurement, team development and quality tools (preferably healthcare)
• Knowledge of statistics, data collection and survey design helpful
• Database management and/or development helpful
• Highly developed organizational, interpersonal and management skills
• Computer literacy
• Familiarity with regulatory compliance (i.e. state, federal, Joint Commission, HIPAA, etc.)

DISCLAIMERNorthwest Texas Healthcare System, a subsidiary of UHS, is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHS via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Avoid and Report Recruitment Scams

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS

and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.