You haven't searched anything yet.
When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation’s premiere propane company, serving over 1.5 million residential, commercial, industrial and motor fuel propane customers. Together, over 6,500 dedicated professionals will deliver over 1 billion gallons of propane from 1,800 distribution points across the United States.
Job Summary:
The Customer Experience Advocate I (CXA) interacts directly with potential, new and existing customers. They work to provide a quality experience in every step of the customer’s journey, resulting in increased customer satisfaction and account retention for the company. Customer Experience Advocate I will serve customer inquiries, order processing, modifications to account information, and handling of customer complaints in a contact center environment. This role will follow up on customer cases utilizing our customer relationship management system to ensure customer inquiries and requests are handled completely and in timely manner.
Key Characteristics:
Duties and Responsibilities:
Knowledge, Skills and Abilities:
Education and Experience Required:
Working Conditions:
AmeriGas is an Equal Opportunity and Affirmative Action Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices.
AmeriGas is a Drug Free Workplace. Candidates must be willing to submit to a pre-employment drug screen and a criminal background check. Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with AmeriGas policies. As a federal contractor that engages in safety-sensitive work, AmeriGas cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.
Full Time
$38k-48k (estimate)
12/13/2023
06/03/2024
The job skills required for Customer Experience Advocate I (Hybrid) include Customer Service, Problem Solving, Communication Skills, Customer Care, Customer Satisfaction, Listening, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Experience Advocate I (Hybrid). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Experience Advocate I (Hybrid). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Experience Advocate I (Hybrid) positions, which can be used as a reference in future career path planning. As a Customer Experience Advocate I (Hybrid), it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Experience Advocate I (Hybrid). You can explore the career advancement for a Customer Experience Advocate I (Hybrid) below and select your interested title to get hiring information.