The enterprise denial analyst is responsible for reviewing technical denial claims, submitting reconsiderations or appeals. Reporting to the enterprise technical denial assistant manager, this role is responsible for optimizing the financial outcomes of the hospital-based revenue cycle through maintaining a low denial rate and high reimbursement rate at an enterprise level for UF Health. Initiates a root cause analysis of denied payment through comprehensive means, including, but not limited to, research of patient stays and treatments; review of payer contracts; and analysis of historical denials, appeals and their outcomes, and emerging trends in payer practices and requirements. Works to maintain third-party payer relationships, including responding to inquiries, complaints and other correspondence. Working in conjunction with the enterprise technical denial assistant manager and enterprise senior denial manager, maintains a strong working relationship with the enterprise managed care department to escalate and resolve atypical denial issues. Knowledgeable of state/federal laws that relate to contracts and to the appeals process.

The enterprise denial analyst is considered a technical denial expert in denial management and ensures all denied claims are accurately worked from a technical/billing perspective. Works in collaboration with the different revenue cycle departments through the enterprise to establish best practice solutions to maximize reimbursement and minimize organizational write-offs.