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UCSF Benioff Children’s Physicians (UBCP) is a multispecialty physician foundation, and an associated clinically integrated network. Our primary goal is to foster physician collaboration to deliver the most advanced maternal and pediatric care throughout Northern California and beyond. We are committed to valuing diversity and contributing to an inclusive working environment. We have Pediatric and Adolescent Care, After Hours Care, Ophthalmology, OB-GYN and Maternal-Fetal Medicine clinics located throughout the San Francisco Bay area.
POSITION SUMMARY:
Under direct supervision of the Care Center Supervisor this position provides administrative support for patients and physicians in the practice. The Patient Service Representative (PSR) is the initial point of contact for external physicians and the public at large. The incumbent must possess exceptional public relation/customer service skills and be able to communicate with patients and physicians in an effective manner. Primary responsibilities are to identify the needs of the caller and execute a plan to meet the needs for registration, scheduling, billing/claims inequities, My Chart support, and general questions. In addition, the PSR must also be able to assist in resolving issues and improving quality of care, ensure necessary authorizations are obtained prior to patient visits, check-in and check-out patients, post payments in real time, update patient demographics, and to troubleshoot any billing problems that may arise.
JOB DUTIES AND RESPONSIBILITIES:
Working Relationships/Contacts:
ADDITIONAL INFORMATION
The essential functions listed are typical examples of work performed in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. This position may also perform other duties as assigned.
We offer a competitive benefits package including a very generous 401(k) and Paid Time Off (PTO) plans.
Equal Employment Opportunity and Affirmative Action
UCSF Benioff Children’s Physicians (UBCP)is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: veteran status, uniformed service member status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics) or any other consideration protected by federal, state or local law. Our commitment to equal opportunity
Full Time
$49k-67k (estimate)
03/11/2024
06/07/2024
The job skills required for Patient Service Representative include Customer Service, Scheduling, Billing, Patient Care, HIPAA, Teamwork, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient Service Representative positions, which can be used as a reference in future career path planning. As a Patient Service Representative, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Service Representative. You can explore the career advancement for a Patient Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Patient Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Service Representative job description and responsibilities
Patient service representatives are sometimes known as patient advocates, patient access specialists or service coordinators.
01/31/2022: Chico, CA
May schedule appointments for a multi-specialty group, and have a working knowledge of providers, understanding systems, processes, and services rendered.
01/20/2022: Akron, OH
Maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families.
02/08/2022: Florence, SC
Patient Service Representatives provide excellent customer service and assist patients by completing general office and registration tasks before and after patient visits.
02/17/2022: Terre Haute, IN
A Patient Service Representative needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment.
02/17/2022: Saginaw, MI
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Service Representative jobs
Open the Patient Service Representative Cover Letter Template.
01/18/2022: Amarillo, TX
Patient confidentiality must remain a primary concern.
01/31/2022: Sioux City, IA
Know how to feel, express and receive gratitude.
02/15/2022: Akron, OH
Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.
01/02/2022: Norfolk, VA
Deeply familiar with managing patient flow and ensuring that all empty appointment slots are filled according to the facility’s protocol.
01/09/2022: Lafayette, LA
Step 3: View the best colleges and universities for Patient Service Representative.