Introduction

We are seeking a(an) Director Patient Safety with UCF Lake Nona Hospital to promote growth and unlock possibilities. At HCA Healthcare, we are committed to the care and improvement of human life. Share your leadership skills and come make a difference with us!

Benefits

UCF Lake Nona Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Referral services for child, elder and pet care, home and auto repair, event planning and more
• Consumer discounts through Abenity and Consumer Discounts
• Retirement readiness, rollover assistance services and preferred banking partnerships
• Education assistance (tuition, student loan, certification support, dependent scholarships)
• Colleague recognition program
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

We are seeking a(an) Director Patient Safety for our team to be an innovator. HCA Healthcare partners with Harvard Pilgrim Institute and the CDC to use our data from more than 26 million patient encounters each year to impact the industry. Come build your career with us!

Job Summary and Qualifications

Job Summary:

Advance a patient safety program that promotes a culture of safety and the elimination of avoidable harm.

What you will do in this role:

Job duties include, but are not limited to:

• Prevent future harm by initiating and overseeing proactive evaluation and redesign of systems to improve care processes (e.g. forcing functions, checklists, error causation thinking, human factors, applied informatics, culture)
• Support improved outcomes by emphasizing both appropriate behaviors and robust systems that include concise accountability measures and follow-up
• Effectively report, investigate, and analyze patient safety incidents, medical errors and potential risks in the facility
• Facilitate thorough and credible serious event analysis that result in strong sustainable improvement strategies
• Champion completion of Culture of Safety Survey
• Facilitate analysis of culture of safety survey results such that data-driven action plans lead to targeted outcomes
• Include patient safety in new hire orientation presentation (e.g. PSO membership, reporting expectations, safety culture)
• Provide ongoing education to leaders, clinicians and staff on the science of safety (high reliability, effective communication, sustaining awareness/alertness) and patient safety initiatives
• Work with defense legal counsel to coordinate the investigation, processing and defense of claims against the facility; records, collects, documents, maintains, and provides to defense attorneys any requested information and documents necessary manage facility claims while maintaining privilege of PSWP

What qualifications you will need:

• Certification in Patient Safety (CPPS) required; If not already CPPS, must obtain certification within 12 months of hire

o Other licenses/certifications required by State

• Bachelor’s Degree in Healthcare related field required. Master’s Degree preferred
• Clinical background required

• Three to five years healthcare experience in patient safety, risk, and/or quality preferred. Healthcare experience should be recent and within a clinical setting such as Hospital, Ambulatory Surgery Center, etc.

What qualifications you will need:

• Certified Professional Patient Safety (CPPS) must be obtained within 18 months of employment start date
• Certified Professional Health Risk Mgmt (CPHRM) must be obtained within 18 months of employment start date
• Bachelors Degree

HCA Florida UCF Lake Nona Hospital is located in the southern Orlando suburb of Lake Nona, known as Medical City. We are a newly opened hospital. Our hospital provides full-service healthcare to Osceola County and surrounding communities. We offer a wide range of specialties including 24/7 emergency care, women's care, and comprehensive surgical services, including robotic surgery. We are home to the Advanced Imaging Center and a Family Birthing Unit. We are committed to patient-centered care.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

Join our family of over 180 hospitals and about 2,000 sites of care to drive excellence and raise the bar for our over 35 million annual patient encounters.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.