About the Role

The Account Manager II is responsible for providing a best-in-class customer experience, serving as the first line of contact for our customers. They will manage operational functions in the Over Dimensional and Heavy Haul Open Deck market for new and future business opportunities. Daily responsibilities will include executing on detailed OD/HH quoting requests, tracking OTP, along with high levels of customer facing communication. This advanced role will require extensive collaboration internally and across different levels of UF customer's organization. Servicing the customer and continuing to sell our OD/HH services to current and prospective customers will continue to help grow our success in this market.

What the Candidate Will Do

• Establish and maintain effective relationships with customer contacts, including shippers and receivers, through professional and timely communications and inquiry responses
• Responsible for understanding current market trends, to successfully offer pricing to customers’ requests for quotes
• Notify Shipper and/or Receiver of shipment status and reschedule pick-up/delivery appointments when necessary
• Set-up New Locations (Shippers/Receivers); and/or Set-up new vendors
• Correspond with customer and carrier sales team regarding accessorial charges
• Maintain current customer rates
• Responsible for confirming billing information is accurate and ready for invoicing

Basic Qualifications

• High school diploma or GED equivalent
• Minimum 2 years related experience

Preferred Qualifications

• College degree or equivalent
• Transportation/Logistics experience
• Knowledge of Microsoft Tools and Transportation Management Systems

About Uber Freight

Uber Freight is a logistics platform and partner with a mission to reimagine the way goods move to help communities thrive. Backed by innovative technology and a dedicated team of domain experts, we provide logistics solutions that give shippers and carriers of all sizes greater reliability, flexibility, and transparency so they can take control of their freight. With over $17 billion in FUM, we’ve built one of the world’s most comprehensive logistics networks consisting of over 130,000 digitally-enabled carriers and thousands of shippers, from small businesses to Fortune 500 companies. For more, visit uberfreight.com.

EEOC

Uber Freight is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)