Position Requirements:
High school diploma, or equivalent; Must meet basic computer proficiency standards. Minimum 2 years of relevant insurance verification, registration, patient access, or medical billing/collections experience. Excellent communication and customer service skills.
Preferred: Some college preferred. Experience with physician office and/or hospital registration systems strongly preferred.
Employee must provide:

• High speed internet access
• Dedicated, secure and safe work space
• Noise-free environment to take patient calls

TRAITS & SKILLS: Must be self-directed / self-motivated; must have excellent communication and possess outstanding customer service and interpersonal skills. Must be able to: (1) perform a variety of duties often changing from one task to another of a different nature without loss of efficiency or composure; (2) accept responsibility for one’s own work; (3) work independently; (4) recognize the rights and responsibilities of patient confidentiality; (5) convey empathy and compassion to those experiencing pain, physical or emotional distress and/or grief; (6) relate to others in a manner which creates a sense of teamwork and cooperation; (7) communicate effectively with people from every socioeconomic, cultural and educational background; (8) exhibit flexibility and cope effectively in an ever-changing, fast-paced healthcare environment; (9) perform effectively when confronted with emergency, critical, unusual or dangerous situations; (10) demonstrate the quality work ethic of doing the right thing the right way; and (11) maintain a customer focus and strive to satisfy the customer's perceived needs.