Job Description Human Resources With more than nearly 100,000 employees around the world, we need to make our size work for us. Your human resources skills can help make that happen. You’ll partner with business units to create growth opportunities for our talent, building the right enterprise capabilities and, ultimately, a culture that enables us to be competitive … and also fun. Job Scope The People Experience Advisor is responsible for local execution of operational HR activities. The Advisor is the key point of contact to employees where self-service / shared services support is not available and sits within the local Business Unit Squad Team. Where appropriate the People Experience Advisor will support implementation of local projects or initiatives. High-Level Responsibilities PE Advisor: Responsible for identifying service delivery opportunities, proposing improvements and supporting implementing changes Responsible for delivery of the following services: Ongoing onboarding Local learning delivery Local query resolution Adoption & supporting of our Service Model Supports documentation and implements local / country specific policies Supports the delivery of projects and initiatives within their country/Business Unit Provides HR advice and guidance in relation to their Business Unit, empowered to use their judgement and business knowledge to pre-empt any HR concerns and proactively seek solutions Responsible for Employee Relations support (where service not provided by Self-Service County) Demonstrate a deep understanding of the local Business Unit/location; work as part of the Business Unit squad, providing business intimacy and supporting with delivery of local HR services Escalate business specific queries to the Business Unit People Experience Lead and functional queries to the relevant Self Service Country team Key point of contact to employee and managers for HR related queries, self-service transactions, HR portal navigation, policy interpretation and process support requiring face-to-face interaction and hard copy documentation Responsible for focusing on employee experience and continuous improvement of end-to-end operational HR services Key HR Interactions People Experience Team Lead Reports to People Experience Team Lead receiving direction, priorities as well as flagging any local issue and/or requirements. My Work and Life Events team (as part of the Squad) Partners with My Work and Life Events team to manage service delivery to an Self-Service Country/Business Unit Qualifications A minimum of 2-3 years of experience, preferably in HR 1 year of experience delivering training and/or new hire orientation programs Bachelor's degree preferred, or equivalent work experience required. HR Shared Services/HR Operations and/or Process Improvement experience preferred. Previous Work Day exposure preferred. Mondelēz Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance. No Relocation support available Business Unit Summary The United States is the largest market in the Mondelēz International family with a significant employee and manufacturing footprint. Here, we produce our well-loved household favorites to provide our consumers with the right snack, at the right moment, made the right way. We have corporate offices, sales, manufacturing and distribution locations throughout the U.S. to ensure our iconic brands—including Oreo and Chips Ahoy! cookies, Ritz, Wheat Thins and Triscuit crackers, and Swedish Fish and Sour Patch Kids confectionery products —are close at hand for our consumers across the country. Mondelēz Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance. For office-based, salaried roles at Bakery and Customer Service & Logistics locations, and some remote roles proof of COVID-19 vaccination is required to be eligible for employment. Religious, medical and/or other accommodations as required by law will be considered on a case by case basis. You may review the Mondelēz COVID vaccination policy by visiting the US careers website at https://www.mondelezinternational.com/United-States. This COVID-19 vaccine mandate does not apply to several U.S. states that do not permit certain vaccination mandates, including, but not limited to Alabama, Arizona, Arkansas, Florida, Indiana, Montana, North Dakota, Tennessee, Texas, Utah, and West Virginia. Job Type Regular Experience Management Global Business Services