269 Customer Service Specialist Jobs in Los Angeles, CA
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U.S. Legal Support is Hiring a Customer Service Specialist Near Los Angeles, CA
Are you customer service driven, can communicate effectively and have a keen eye for detail? Do you like to problem solve and have a desire to help people?
U.S. Legal Support seeks a Customer Service Specialist that pays a great attention to detail, communicates effectively, and has excellent problem solving skills. Customer service Specialist duties include interacting with clients via e-mail and over the phone to help resolve issues.
If you possess these qualities, consider joining our legal service team in onsite role in Santa Monica, California!
Customer Service Specialist job functions:
- Investigate and research problems thereby ensuring proper corrective action is taken
- Quickly address client and sales partner inquires and resolve any issuesto final resolution
- Set-up new client accounts via the company portal
- Direct, coach, and prepare new clients to use portal features
- Perform transcript/video status checks
- Field incoming inquiries from clients around price quotes for jobs which have already been performed
- Express genuine interest and retain knowledge of the type of legal services offered
Perks and Benefits
We provide our Customer Service Specialist with family and pet-friendly benefits, including Medical, Dental, Vision, Parental Leave, LifeLock, fun activities and much more!
Requirements
All you need to be a Customer Service Specialist is 3 years of relevant work experience. A high school diploma or equivalent is required. Prior administrative/office experience a plus!
Apply Today!
Discover why we recently earned the Happiest Employee Award two years in a row at https://www.comparably.com/companies/u-s-legal-support
Job Summary
Full Time
$51k-64k (estimate)
01/02/2024
04/04/2024
uslegalsupport.com
Houston, TX
1,000 - 3,000
Related Companies
The job skills required for Customer Service Specialist include Customer Service, Problem Solving, Attention to Detail, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Specialist positions, which can be used as a reference in future career path planning. As a Customer Service Specialist, it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Specialist. You can explore the career advancement for a Customer Service Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Specialist job description and responsibilities
Customer service specialists also listen to customer feedback and ensure that these are logged properly so that proper departments will be able to receive them.
02/03/2022: New Britain, CT
Maintained excellent customer relations and developed customer rapport * Resolved customers complaints on as needed basis * Effectively developed telephone communication skills.
01/27/2022: Lowell, MA
Customer agents talk to customers on behalf of businesses and companies.
01/30/2022: Rockford, IL
They help customers with their queries and complaints.
02/04/2022: South Bend, IN
A certified customer service specialist has a customer service job that entails speaking with customers regarding their orders or possible complaints.
01/31/2022: Rapid City, SD
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Specialist jobs
Certified Customer Service Specialist (CSS).
02/10/2022: Toledo, OH
Communicate as efficiently as possible.
01/12/2022: Gary, IN
Build lasting relationships with VIP users, develop open channels of communication and become a reliable advisor.
02/13/2022: Galveston, TX
Position requires thorough knowledge of product lines and the ability to exceed customer expectations.
02/17/2022: Pascagoula, MS
6-12 months of customer service experience and/or training; or equivalent combination of education and experience.
02/28/2022: Laramie, WY
Step 3: View the best colleges and universities for Customer Service Specialist.
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