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Instructional Systems Specialist, GS-1750-09/11
U.S. Coast Guard Norfolk, VA
$83k-101k (estimate)
Full Time 1 Month Ago
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U.S. Coast Guard is Hiring an Instructional Systems Specialist, GS-1750-09/11 Near Norfolk, VA

Duties

This position serves as an Instructional Systems Specialist (ISS) in the development of instructional and non-instructional interventions, which includes resident, blended, and structured-on-the-job training (SOJT); Advanced Distributed Learning (ADL)/eLearning; performance support (job aids); and doctrinal products for Coast Guard Training System. This position serves as a consultant in the areas of human performance technology (HPT), instructional systems design (ISD), evaluation, and professional development, and supports FORCECOM training managers, HQ Program Offices, and FORCECOM subunits as needed.

Being a Coast Guard civilian makes you a valuable member of the Coast Guard team. Typical work assignments include:

  • Analyzing, designing, developing and/or revising a variety of performance support systems, resident and exportable instructions, SOJT, ADL, blended learning solutions, and electronic performance support solutions for customers.
  • Participating in meetings with other organizations and programs on administrative prerequisites, performance objectives, instructional methods, training activities, and evaluations, to develop performance-based solutions based upon needs and available resources.
  • Coordinating suspense dates, project completion and staff inputs; modifying project plans, and securing agreement of all parties for assigned projects.
  • Conducting evaluation of resident, ADL, and blended learning curricula and products, and providing performance support following guidance in CG Training System SOPs.
  • Utilizing HPT to determine and recommend the appropriate analysis to align performance problems with the analysis approach (e.g., front-end, job-task, training requirements, or occupational).

Requirements

Conditions of Employment

  • U.S. Citizenship is required.
  • Males born after 12/31/1959 must be registered for Selective Service.
  • This position requires a Background Investigation(BI).
  • This position may require a one-year probationary period.
  • Unofficial transcripts are required at the time of application.

All qualification requirements must be met by the closing date of the announcement.

Qualifications

To qualify, applicant must meet the BASIC REQUIREMENTS of the position:

Degree: that included or was supplemented by at least 24 semester hours appropriate to the work of the position to be filled. The course work must have included study in at least four of the following five areas:

  • Learning theory, psychology of learning, educational psychology: Study of learning theories as they relate to the systematic design, development, and validation of instructional material.
  • Instructional design practices: Study of the principles and techniques used in designing training programs, developing design strategy and models, and applying design methods to the improvement of instructional effectiveness.
  • Educational evaluation: Study of the techniques for evaluating the effectiveness of instructional/educational programs, including developing written and performance tests and survey instruments, and determining reliability and validity of evaluation instruments.
  • Instructional product development: Study of the techniques appropriate for developing training materials, including identifying learner characteristics, specifying objectives, applying training strategy, validating training materials, and evaluating training.
  • Computers in education and training: Study of the application of computers in education and training, including selecting appropriate computer software.

In addition to meeting the basic requirements listed above, applicants must have specialized experience as identified below.

At the GS-09: In addition to meeting the Basic Requirement above, applicants must possess at least one year of specialized experience equivalent to at least the GS-07 level in the federal service. Examples of specialized experience include:

Applicant must have experience in at least three of the areas below, under supervision:

  • Supporting systematic training design using adult learning theory and instructional design principles and strategies
  • Leveraging technology to design and develop modernized instructional products and performance support solutions
  • Developing a course using Articulate Storyline (or similar eLearning authoring tool)
  • Evaluating training effectiveness using various methodologies
  • Conducting quality assurance of learning products
  • Supporting analyses to identify appropriate learning interventions
  • Participating as an effective project team member by meeting deadlines, successfully completing tasks, and communicating with all participants
  • Preparing and presenting briefs/reports to a wide range of stakeholders
  • Knowledge of accessibility requirements (e.g., Section 508)

OR at least one of the following if using education to qualify at this grade level:

(A) Have a master's or equivalent graduate degree, OR

(B) 2 full years of progressively higher-level graduate education, if related; OR

(C) A law degree such as an LL.B. or J.D, if related; OR

(D) A combination of specialized experience equivalent to the GS-07 level in or related to the work of this position AND some graduate level education that provided the specific knowledge, skills and abilities to successfully perform the duties of this position and experience. Experience and education combinations are computed by first determining the total qualifying experience as a percentage of the experience required for the grade level; then determining the total of qualifying education as a percentage of the education required for the grade level.

At the GS-11: In addition to meeting the basic education requirements above, applicants must possess one year of specialized experience equivalent to the GS-09 level. Examples of specialized experience include:

Applicant must have experience in at least four of the areas below, under minimal supervision:

  • Supporting systematic training design using adult learning theory and instructional design principles and strategies
  • Leveraging technology to design and develop modernized instructional products and performance support solutions
  • Developing a course using Articulate Storyline (or similar eLearning authoring tool)
  • Evaluating training effectiveness using various methodologies
  • Conducting quality assurance of learning products
  • Supporting analyses to identify appropriate learning interventions
  • Participating as an effective project team member by meeting deadlines, successfully completing tasks, and communicating with all participants
  • Preparing and presenting briefs/reports to a wide range of stakeholders
  • Knowledge of accessibility requirements (e.g., Section 508)

OR at least one of the following if using education to qualify at this grade level:

(A) Have 3 full years of progressively higher-level graduate education leading to a Ph.D. degree

(B) Ph.D.

(C) Equivalent doctoral degree

(D) Possess a combination of specialized experience equivalent to the GS-09 level in or related to the work of this position AND graduate level education that provided the specific knowledge, skills and abilities to successfully perform the duties of this position and experience. The total percentages must equal at least 100 percent to qualify at that grade level.

National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

This position does have a positive education requirement. If you are including education on your resume, report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
You are required to submit your unofficial college transcripts from an appropriately accredited educational institution in order to document completion of the educational requirements for this position. The unofficial transcripts must be legible and include your name, major, school name/location, course title/number, date completed, grade and number of credits earned. Official transcripts will be required if selected prior to establishing an entrance on duty date.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. For further information on the evaluation of foreign education, refer to the U.S. Department of Education's web site at click here

Additional information

Applicants will be required to complete questions contained on the Declaration for Federal Employment (OF-306) at the time a tentative job offer is made. Certain responses on the form could pose a problem with suitability for employment determinations. If you receive a conditional offer of employment for this position, you will be required to complete/make updates to the OF-306 and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, or imprisonment.
DHS uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about e-Verify, including your rights and responsibilities at click here
All Federal employees are required to have Federal salary payments made by direct deposit.
The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR § 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR § 315.707. Veterans, Peace Corps/VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement.
More than 1 selection may be made from this announcement if additional identical vacancies in the same title, series, grade, and unit occur within 45 days from the date the certificate was issued.
If you need a reasonable accommodation for the application and hiring process, please contact 206-831-0226. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Visit Reasonable Accommodation

  • Benefits

    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(K)]; Flexible Spending Account; Employee Assistance Program; personal leave days; Disabled Veterans Leave; sick leave and paid federal holidays. Other benefits may include: flexible work schedules; telework; voluntary tuition assistance; tuition reimbursement; transportation subsidies; voluntary credentialing; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and development as well as mentoring program opportunities. For more information, go to the DHS Careers website and select “Benefits.”

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

We will review your résumé and supporting documentation to ensure you meet the basic qualification requirements. If you meet the minimum qualifications, your experience, education and training will be rated using the on-line self-assessment questions that are based on the following competencies or knowledge, skills, and abilities needed to perform this job:

  • Knowledge of adult learning theories, instructional design principles and strategies, training evaluation and HPT.
  • Ability to communicate verbally and in writing to a variety of individuals and groups in support of projects, initiatives, preparing reports, presenting information and/or briefings.
  • Professional knowledge in a wide range of functional or specialized area of instructional systems, such as application of HPT, emerging technologies, performance analysis, instructional design, instructional materials development, instructional program evaluation, professional development, etc.
  • Ability to facilitate meetings and use effective questioning techniques to develop a substantial amount of background and source information required to produce original material.
  • Knowledge and use of computer technology, learning management systems, and word processing needed to produce instructional materials.

If you meet the minimum qualifications, your experience, education and training will be rated using the on-line assessment to place you in one of three categories.
1. Best-Qualified: Applicants possessing experience that substantially exceeds the minimum qualifications of the position and demonstrate high proficiency in all of the critical competencies, including all Selective Placement Factors (SPF) and appropriate Quality Ranking Factors (QRF) as determined by the job analysis.
2. Well-Qualified: Applicants possessing experience that exceeds the minimum qualifications of the position and demonstrates acceptable proficiency in all of the critical competencies, including all SPFs and appropriate QRFs as determined by the job analysis.
3. Qualified: Applicants possessing experience that meets the minimum qualifications of the position and demonstrate basic proficiency in most of the critical competencies, including all SPFs and appropriate QRFs as determined by the job analysis.
If you are best qualified, you may be referred to the hiring manager for consideration and may be called for an interview. Your resume and responses to the self-assessment questions are an integral part of the process for determining your qualifications for the position. Therefore, you must support your responses to the self-assessment questions by providing examples of past and present experience in your resume.
Veterans with 5-point preference who meet the eligibility and qualification requirements are placed above non-preference eligibles within the category in which they are qualified. Veterans who have a compensable service-connected disability of at least 10% are listed in the best qualified category, except when the position being filled is scientific or professional at the GS-09 grade level or higher. For information on veterans' preference, click here.

You may preview questions for this vacancy.
  • Benefits

    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(K)]; Flexible Spending Account; Employee Assistance Program; personal leave days; Disabled Veterans Leave; sick leave and paid federal holidays. Other benefits may include: flexible work schedules; telework; voluntary tuition assistance; tuition reimbursement; transportation subsidies; voluntary credentialing; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and development as well as mentoring program opportunities. For more information, go to the DHS Careers website and select “Benefits.”

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

  • Required Documents

    As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

    1. Your resume

    2. Your responses to the online questionnaire

    3. If you are qualifying based on education, submit a legible copy of your unofficial college transcript from an accredited college/university. The transcript copy must reflect the college/university name and/or logo. Applicants are highly encouraged to proactively order a copy of their official transcripts to be delivered to their home address so transcripts will be readily available if selected. If selected, you will be required to provide official transcripts prior to establishing your start date. Foreign education completed in foreign colleges or universities may be used to meet federal qualification requirements if you can show that your foreign education is comparable to education received in accredited institutions in the U.S. It is your responsibility to provide such evidence with your application. See Recognition of Foreign Qualifications click here.

    4. If you are claiming special priority selection rights under the Interagency Career Transition Assistance Program (ICTAP), you must submit a copy of your agency notice, most recent performance rating and most recent SF-50, Notification of Personnel Action, noting your current position, grade level and duty location. If you have never worked for the federal government, you are not ICTAP eligible. To be considered eligible, you must be placed in the well-qualified category for this position. Please see ICTAP eligibility.

    5. If you are claiming veterans’ preference, please submit the following documents. Please see Feds Hire Vets for detail.

    a. Veterans claiming 5-point veterans' preference must submit legible Member 4 Copy DD214(s) indicating Character of Service. 5-point preference will not be granted if appropriate documentation is not submitted with your application.

    b. 30% Disabled Veterans must submit their Member Copy 4 DD-214(s), which includes Character of Service, and VA Disability Letter with percentage of disability OR documentation of disability determination from a branch of the Armed Forces which reflects a compensable service-connected disability of 30% or more.

    c. Other 10-point Preference Eligibles must submit applicable Member Copy 4 DD-214(s), which includes Character of Service, and provide documentation of your other 10 point preference. If claiming 10 point preference, you must provide required documentation described on the back of the SF-15 which proves that you are entitled to such preference. 10-point preference will not be granted if appropriate documentation is not submitted with your application.

    d. If you are a current active-duty military member who does not have a DD214 and is claiming eligibility under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces indicating you will be discharged/released under honorable conditions from active duty within 120 days from the date you submit your certification as part of your application for this announcement. See the “How to Apply” section of this announcement for information on specific requirements for VOW certifications.

    6. OPM must authorize employment offers for former or current Political Appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or Non-Career SES employee in the Executive Branch, you must disclose this information. Submit proof of your former or current status, such as your SF-50. Please see here.

    All documentation as outlined above must be received by the closing date of the announcement. If you are unable to submit your documents electronically, you may fax or mail the documents. A fax cover sheet will be provided to you from the system, with fax number and instructions to transmit the requested documents. The required documents will also be accepted by mail and must be received by the closing date of the announcement. The mailing address is COMMANDANT (CG-123SE), ATTN OFFICE OF CIVILIAN HUMAN RESOURCES (JOBS), US COAST GUARD, 2703 MARTIN LUTHER KING JR AVE SE, STOP 7912, WASHINGTON, DC 20593-7912.

    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

  • How to Apply

    Complete applications for this vacancy must be received on-line by 11:59 p.m ET on the closing date of the announcement. To begin your online application, click the Apply Online button and follow the prompts to register or sign in to USAJOBS, take the online questionnaire and submit the required documents to provide proof of eligibility and qualifications. See Required Documents section for more detail regarding a complete application package.
    High self assessment in the vacancy questions that is not supported by information in your resume and/or supporting documents may impact you or eliminate you from consideration.
    If applying on-line poses a hardship to you, the Help Desk listed on the announcement will provide assistance to ensure that applications are submitted on-line by the closing date. You must contact the Help Desk prior to the closing date of this announcement to receive assistance. Hours of operation: Monday through Friday, 7:00 a.m. to 7:00 p.m. ET, excluding Federal holidays.

    Agency contact information

    USCG Applicant Support

    Phone

    866-656-6830

    Fax

    000-000-0000

    Email

    mgshelp@monster.com

    Address
    United States Coast Guard
    2703 Martin Luther King Jr. Ave SE
    STOP 7912
    Washington, District of Columbia 20593
    United States

    Next steps

    Once the announcement is closed, we will conduct an evaluation of your application and qualifications to determine your ranking. The most qualified applicants will be referred to the hiring manager for further consideration. To check the status of your application, log on to your USAJOBS account, click on "Application Status," and then click "More Information." You may also opt to receive email notifications of application status changes by logging into your USAJOBS account and enabling notification s.
    For more information on applying for federal employment click here
    Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Management and Budget (OMB) and U.S. Office of Personnel Management (OPM) guidance, and Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change. Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions.

  • Fair and Transparent

    The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

    • Equal Employment Opportunity (EEO) Policy
    • Criminal history inquiries
    • Reasonable accommodation policy
    • Financial suitability
    • Selective Service
    • New employee probationary period
    • Signature and false statements
    • Privacy Act
    • Social security number request

Required Documents

1. Your resume

2. Your responses to the online questionnaire

3. If you are qualifying based on education, submit a legible copy of your unofficial college transcript from an accredited college/university. The transcript copy must reflect the college/university name and/or logo. Applicants are highly encouraged to proactively order a copy of their official transcripts to be delivered to their home address so transcripts will be readily available if selected. If selected, you will be required to provide official transcripts prior to establishing your start date. Foreign education completed in foreign colleges or universities may be used to meet federal qualification requirements if you can show that your foreign education is comparable to education received in accredited institutions in the U.S. It is your responsibility to provide such evidence with your application. See Recognition of Foreign Qualifications click here.

4. If you are claiming special priority selection rights under the Interagency Career Transition Assistance Program (ICTAP), you must submit a copy of your agency notice, most recent performance rating and most recent SF-50, Notification of Personnel Action, noting your current position, grade level and duty location. If you have never worked for the federal government, you are not ICTAP eligible. To be considered eligible, you must be placed in the well-qualified category for this position. Please see ICTAP eligibility.

5. If you are claiming veterans’ preference, please submit the following documents. Please see Feds Hire Vets for detail.

a. Veterans claiming 5-point veterans' preference must submit legible Member 4 Copy DD214(s) indicating Character of Service. 5-point preference will not be granted if appropriate documentation is not submitted with your application.

b. 30% Disabled Veterans must submit their Member Copy 4 DD-214(s), which includes Character of Service, and VA Disability Letter with percentage of disability OR documentation of disability determination from a branch of the Armed Forces which reflects a compensable service-connected disability of 30% or more.

c. Other 10-point Preference Eligibles must submit applicable Member Copy 4 DD-214(s), which includes Character of Service, and provide documentation of your other 10 point preference. If claiming 10 point preference, you must provide required documentation described on the back of the SF-15 which proves that you are entitled to such preference. 10-point preference will not be granted if appropriate documentation is not submitted with your application.

d. If you are a current active-duty military member who does not have a DD214 and is claiming eligibility under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces indicating you will be discharged/released under honorable conditions from active duty within 120 days from the date you submit your certification as part of your application for this announcement. See the “How to Apply” section of this announcement for information on specific requirements for VOW certifications.

6. OPM must authorize employment offers for former or current Political Appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or Non-Career SES employee in the Executive Branch, you must disclose this information. Submit proof of your former or current status, such as your SF-50. Please see here.

All documentation as outlined above must be received by the closing date of the announcement. If you are unable to submit your documents electronically, you may fax or mail the documents. A fax cover sheet will be provided to you from the system, with fax number and instructions to transmit the requested documents. The required documents will also be accepted by mail and must be received by the closing date of the announcement. The mailing address is COMMANDANT (CG-123SE), ATTN OFFICE OF CIVILIAN HUMAN RESOURCES (JOBS), US COAST GUARD, 2703 MARTIN LUTHER KING JR AVE SE, STOP 7912, WASHINGTON, DC 20593-7912.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Help

This job is open to

  • The public

    U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

U.S. Citizens. Subject position(s) will be filled through delegated examining procedures. For definitions of common terms found in this announcement: http://dhsconnect.dhs.gov/org/com/mgmt/dhshr/hr/Documents/JOA_Common_Definitions.pdf

Job Summary

JOB TYPE

Full Time

SALARY

$83k-101k (estimate)

POST DATE

05/18/2024

EXPIRATION DATE

07/17/2024

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