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Client Onboarding Manager
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$95k-126k (estimate)
Full Time | Banking 3 Weeks Ago
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U.S. Bank National Association is Hiring a Client Onboarding Manager Near Minneapolis, MN

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

The Client Onboarding Manager will partner with teams across Prepaid to implement Prepaid card programs for our clients. Candidate will be responsible for managing projects of different sizes and scope and will manage multiple projects at once. Participates in the identification, design, development and implementation of assigned projects. Interfaces with internal and external resources to ensure successful and timely completion in accordance with user needs. Candidate must be detail-oriented and have strong organizational skills.

Candidate would be responsible for the following:

  • Meet with clients are prospects to understand their goals and concerns to identify project requirements
  • Educate and train clients on Prepaid products and systems
  • Create meeting agendas and presentations
  • Create and maintain project plans and project documentation
  • Identify project risks and escalate appropriately
  • Partner with departments throughout Prepaid and hold teams accountable to meet project timelines
  • Manage the client relationship throughout the program implementation

Basic Qualifications

  • Bachelor's degree, or equivalent work experience
  • Three to five years of experience in project management activities

Preferred Skills/Experience

  • Thorough knowledge of assigned business line or functional area
  • Strong organizational and analytical skills
  • Knowledge of project management
  • Ability to identify and resolve exceptions and to analyze data
  • Excellent verbal and written communication skills
  • Effective skills at managing stressful situations

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits: 

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

  • Healthcare (medical, dental, vision)

  • Basic term and optional term life insurance

  • Short-term and long-term disability

  • Pregnancy disability and parental leave

  • 401(k) and employer-funded retirement plan

  • Paid vacation (from two to five weeks depending on salary grade and tenure)

  • Up to 11 paid holiday opportunities

  • Adoption assistance

  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS EEO poster.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $69,360.00 - $81,600.00 - $89,760.00Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Banking

SALARY

$95k-126k (estimate)

POST DATE

04/26/2024

EXPIRATION DATE

05/13/2024

WEBSITE

usbank.com

HEADQUARTERS

CINCINNATI, OH

SIZE

>50,000

FOUNDED

1863

CEO

ANDREW CECERE

REVENUE

$10B - $50B

INDUSTRY

Banking

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About U.S. Bank National Association

U.S. Bancorp, with nearly 70,000 employees and $554 billion in assets as of December 31, 2020, is the parent company of U.S. Bank National Association, the fifth-largest commercial bank in the United States. The Minneapolis-based bank blends its relationship teams, branches and ATM network with digital tools that allow customers to bank when, where and how they prefer. U.S. Bank is committed to serving its millions of retail, business, wealth management, payment, commercial, corporate, and investment customers across the country and around the world as a trusted and responsible financial partn...er. This commitment continues to earn a spot on the Ethisphere Institutes Worlds Most Ethical Companies list and puts U.S. Bank in the top 5% of global companies assessed on the CDP A List for climate change action. Visit usbank.com for more. More
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