Duties

As a IT Specialist (INET and APPSW), you will be responsible for duties to include, but are not limited to:

• Serves as the Cloud Technical Lead performing a wide range of system administration functions including managing our intranet currently hosted in SharePoint Online as part of our Office 365 instance and regularly monitors the health of the cloud ecosystem to ensure intranet sites are running optimally and have adequate resources (i.e., licenses, memory, and COTS software).
• Participates in the governance and overall management of other various cloud tools such as Microsoft Office 365 Teams, OneDrive, and video-related services. Objectives are to include ensuring that resources are properly used and reclaimed when no longer in use and ensures they are utilized in accordance with agency policies.
• Develops scripts with tools such as PowerShell to assist with the overall management and governance of USAGM's cloud-based offerings, including the agency intranet sites.
• Develops visual dashboards using tools such as Power Business Intelligence (BI) as well as helping with the configuration and customization of various cloud offerings such as Microsoft Project Online.
• Under the direction of the Division Director, coordinates and manages the activities of project teams, which includes, working with client USAGM elements and cloud development specialists in the IT Directorate, USAGM Engineering, etc. to achieve project goals.
• Participates in all aspects of the contracting process and serves as an appointed Contracting Officer's Representative (COR) on active contracts for the group.
• Conducts market research, preparing contract documentation for solicitations, award selection, and contract oversight post-award.

Requirements

Conditions of Employment

• You must be a U.S Citizen or U.S. National.
• This is a public trust position. If selected, this position requires the completion of the SF-85P.
• Suitability Determination: If selected, you will be subject to a background investigation to establish your suitability for federal employment. The background investigation may include, among other aspects, a review of your credit and legal history.
• This position is covered by a Union Agreement; IB1029 AFGE Local 1812, 330 Independence Avenue S.W. Room 1169, Washington, D.C. 20237, afgelocal1812@gmail.com, (202)920-4884.
• This position may require serving a one-year probationary period.
• If selected for this vacancy, you will be required to file the OGE Form 450 (Confidential Financial Disclosure Report).
• The full performance grade level for this position is GS-13.
• If you are a male applicant who is born after 12/31/59, you are required to be registered for the Selective Service.
• Obtains COR level I status on a by-annual basis, which requires completing continuous learning credits as mandated by USAGM's Office of Contracts.

How You Will Be Evaluated

• Benefits

  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

  Review our benefits

  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

• Required Documents

  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

  All applicants are required to submit the following supporting document type(s):

  • Resume

  Applicants may also submit the following supporting document type(s), which may not be required for all applicants:
  

  • Cover Letter
  • DD-214/ Statement of Service
  • Disability Letter (VA)
  • RIF Letter, Separation SF-50, or other document supporting ICTAP/CTAP eligibility.
  • Resume
  • SF-15
  • SF-50/ Notification of Personnel Action

  Although the required documents listed in this announcement only indicates that a resume is required, other documents may be required in specific circumstances.
  ICTAP: If you are an eligible Interagency Career Transition Assistance Program (ICTAP) applicant, you may apply for special selection over other candidates for this position. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at 80 or above on the rating criteria for this position. ICTAP eligibles must submit one of the following as proof of eligibility for the special selection priority: a separation notice; a "Notice of Personnel Action" (SF-50) documenting separation; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; OR a Military Department or National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456.
  Veteran's Preference: If you are a veteran with preference eligibility and you are claiming 5-point veterans' preference, you must attach the member copy of your DD-214 or other proof of eligibility stating discharge type. If you are claiming 10-point veterans' preference, you must submit a VA letter and an Application of 10-Point Veterans' Preference (SF-15). Applicants seeking widow or other special veterans preference must submit a SF-15 form and all documents indicated for their specific form of preference. If you are still on active duty, you may submit a statement of service from your Personnel Command which states the date you entered active duty, the date you are separating, and the campaign medals you have received.
  Education: If education is a requirement or there is an option to use education for qualification purposes, you must submit your unofficial transcripts with your application package at the time of applying or before the closing date of this vacancy announcement. If selected for the position, you will be required to submit official transcripts before your Enter on Duty date.

• How to Apply

  You are encouraged to apply online. Applying online will allow you to review and track the status of your application. If you cannot complete the Application Package online, please contact the Human Resource Specialist listed in this vacancy announcement.

  • To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents and any appropriate Accepted Documents.
  • To begin, click Apply in the announcement; then, choose to create a new USAJOBS account or Sign-in into your existing account.
  • Follow the prompts to select your resume and/or other supporting documents to be included with your application package.
  • You will have the opportunity to upload additional documents to include in your application before submitting it. Your uploaded documents may take several hours to clear the virus scan process.
  • Click the following link to pre-view and print the occupational questionnaire https://apply.usastaffing.gov/ViewQuestionnaire/12288130.
  • After completing the questionnaire and uploading appropriate documents, click the Submit Application to submit your application package.
  • It is applicant's responsibility to verify that information entered in the profile is accurate and all required documents are uploaded and submitted before 11:59 PM (EST) on 02/08/2024 of the announcement to receive consideration.
  • Human Resources will not modify or change any part of your application. If a document is not in legible format, applicant will not be able to view it in Application Manager which means applicant must again upload the documentation to the system by the closing date of this announcement.
  • To verify your application is complete, log into your USAJOBS account. The page will display the positions for which you've applied as well as the status of each application.
  • To return to an incomplete application, log into your USAJOBS account and click on the plus sign ( ) next to the job title to expand information about the job. Next click on Update Application to complete the application process.
  • Note: Submission of a resume alone IS NOT a complete application. This position requires the completion of additional forms and/or supplemental materials as described previously. Please carefully review the complete job announcement, including the Required Documents, Other Information, and How to Apply sections of the announcement.
  • Application packages will NOT be accepted via mail or e-mail. All resumes/applications received at the addresses listed in the Contact Information or Agency Information will be destroyed and will not be considered for this vacancy announcement.
  • This agency provides reasonable accommodation to applicants with disabilities on a case-by-case basis; contact HROperations@usagm.gov or 202-920-2400 to request this.

  Agency contact information

  Kyle Turner

  Phone

  202-920-2397

  Email

  Kturner@usagm.gov

  Next steps

  Once the online questionnaire and application package is received, you will receive an acknowledgement email that your submission was successful. After a review of your complete application is made, you will be notified of your rating and/or referral to the hiring official. If further evaluation or interviews are required, you will be contacted.

• Fair and Transparent

  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

  • Equal Employment Opportunity (EEO) Policy
  • Reasonable accommodation policy
  • Financial suitability
  • Selective Service
  • New employee probationary period
  • Signature and false statements
  • Privacy Act
  • Social security number request

Required Documents

Clarification from the agency

Career transition (CTAP, ICTAP, RPL), the public, Veterans; All U.S. Citizens.