PATIENT SERVICE REPRESENTATIVE

The Mint Cannabis is seeking to employ a Patient Service Representative at our NEW location in St. Peters Mo.

POSITION DESCRIPTION: Patient Service Representative provides patients with education and information about cannabis and its uses while providing amazing customer service. At times a patient service representative will be asked to cross train and assist in other departments such as, administration and packaging.

The role requires an enthusiastic people-person that is eager to learn and passionate about cannabis.We want to maintain a fun, welcoming, and professional environment for patients and coworkers.

*All shifts currently available; weekend availability is required!

DUTIES AND RESPONSIBILITIES :

• Check-in, verify the status and report patient allotment on State-side system.
• Greet customers, get to know them and understand their interest in cannabis.
• Provides patients with education and information about cannabis and its uses.
• Assists patients with product selection in an efficient and timely manner.
• Processes patient orders and payments utilizing POS software.
• Operate, maintain and close cash till and deposit end of daily earnings.
• Assists management staff with daily operational needs. (This includes assisting in other departments when needed)
• Maintain a clean and professional environment for patients.
• Verifies patient's allotment and ensure they have the allotment necessary for their purchase.
• Organize and display product neatly to maximize sales, ensure proper store signage is maintained at all times, and ensure the quality and freshness of all products.

QUALIFICATIONS:

• Applicant must be twenty-one (21) years of age
• A flexible schedule, including daytime, nights, and weekend availability to meet the needs of the business.
• Valid MO Drivers License & reliable transportation
• High school diploma or equivalent.
• Must obtain AGENT ID permit.

KNOWLEDGE, SKILLS, & ABILITIES:

• High attention to detail with thorough record keeping abilities.
• Strong verbal and written communication skills.
• Ability to lift and move merchandise up to 35lbs.
• Ability to stand for extended periods of time (3 hours).
• Ability to operate a computer, POS/register system, keyboards, and scanners.
• Knowledge of cannabis brands and products available on the Missouri market.
• knowledge of cannabis product regulations including dispensing procedures and patient transaction limits.

HOW TO APPLY: Please send a cover letter and resume. In the cover letter, please include your name, address, phone number, and email.

Job Type: Full-time

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Night shift
• Weekend availability
• No Tip pooling.

Ability to commute/relocate:

• St. Peters, MO

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Pay:

• $14 hour tips (you keep your own tips)

Work Location: One location

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