1 Move Administrator Job in Lansing, MI

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Move Administrator

TWO MEN AND A TRUCK®

Lansing, MI | Full Time

$51k-63k (estimate)

1 Month Ago

Move Administrator

$51k-63k (estimate)

Full Time 1 Month Ago

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TWO MEN AND A TRUCK® is Hiring a Remote Move Administrator

Hiring Immediately! Fully Remote Opportunity!

Schedule: this is a part time opportunity, Monday - Friday: 4pm - 8pm, and some Saturday's.

What we offer:

Medical, Dental, Vision, STD, LTD, offered after 30-days of employment
401(k) matching opportunities
Hybrid on-site/work-from-home schedule after initial training period.
Paid Time Off, Paid Holidays
Career advancement opportunities

The purpose of the Move Administrator is to review and complete crate estimates and bookings while answering questions from customers and franchises as they arise.

What you'll be doing:

Collaborates with the Move Execution Team and Franchise locations to complete the necessary steps to provide franchises with crate quotes and book/reschedule crate moves
Answers incoming calls on the Move Execution phone line and resolves inquiry or redirects call as needed
Processes and validates incoming payments, enters data, and resolves discrepancies as they arise
Assists with the development of training materials for move execution, as needed
Reviews current Value Flex crate training documents and videos for accuracy and recommends areas of improvement
Provides follow-up support to new Value Flex crate locations
Attends meetings and assist with training events at Home Office
Builds relationships with franchise managers and trainers, as well as Home Office staff, to assist with understanding of move execution and establishment of best practices in the Value Flex program
Performs other duties as assigned

Education or Equivalent Experience