The Regulatory Change Management Specialist will be primarily dedicated to supporting the company’s compliance with federal and state residential mortgage servicing laws and regulations, as well as investor and insurer requirements, relating to the company’s mortgage servicing business and with some related focus on origination. This role will be focused on identification, analysis and processing of new and updated regulatory requirements applicable to residential mortgage servicing. The ideal candidate will be diligent, detail-oriented and have the ability to collaborate within a team or work independently while managing competing priorities. In addition, they will contribute to ongoing process improvements and best practices.
Responsibilities

• Monitor multiple sources for changing regulatory and investor/insurer requirements related to residential mortgage servicing and as needed, origination; identify and analyze applicable updates. Maintain inventory of supporting documentation for applicable updates.
• Summarize and document requirements for applicable updates in the regulatory tracking tool; coordinate with Mortgage Compliance Counsel to confirm accuracy and applicability prior to release in the tool.
• Communicate updated requirements to the Compliance Integration team via the regulatory tracking tool in a clear and concise manner and coordinate with Mortgage Compliance Counsel on requests for further information or clarification.
• Track implementation of each requirement by affected business areas, escalating any issues or delays in implementation to the Compliance Working Group.
• Monitor and analyze state licensing and registration requirements; recommend appropriate action to Mortgage Compliance Counsel.
• Assist with such other research, reporting, analysis and other recurring or special projects as requested by the Mortgage Compliance Standards and Validation Group.

Qualifications

• Strong understanding of legal and regulatory requirements and guidelines related to residential mortgage servicing, including federal, state and investor/insurer requirements.
• Broad understanding of legal and regulatory requirements related to mortgage originations, including federal, state and investor/insurer requirements.
• 7 or more years of relevant experience in residential mortgage servicing regulatory requirements; some experience with residential mortgage origination regulatory requirements strongly preferred.
• Bachelor’s degree or equivalent education and related training.
• Paralegal or legal assistant background strongly preferred.
• Strong workflow and process management skills, as well as excellent attention to detail.
• Demonstrated ability to handle sensitive and confidential information.
• Excellent communication and interpersonal skills; ability to establish personal credibility and demonstrate expertise.
• Ability to collaborate effectively and respectfully across diverse audiences and teams.
• Demonstrated experience working effectively in a fast-paced, dynamic and complex environment.
• Versatility, maturity and ability to work both independently and as part of a team to complete complex time-sensitive tasks.

Physical Demands & Working Conditions
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job:
The employee is regularly required to talk or hear.
The employee is required to sit for extended periods of time and is occasionally required to stand and walk.
The employee must regularly use hands to finger, handle, or feel objects and is regularly required to reach with hands and arms; the employee may occasionally climb or balance, and stoop, kneel, crouch, or crawl.
The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.
The noise level in the work environment is usually quiet to moderate, and no extreme conditions are present.
Founded in 2009, Two Harbors Investment Corp. (NYSE: TWO) has grown into a leading publicly traded residential mortgage real estate investment trust (mortgage REIT). We leverage our core competencies of understanding and managing interest rate and prepayment risk to invest in our Agency residential mortgage-backed securities (RMBS) and mortgage servicing rights (MSR) portfolio, with the objective of delivering attractive risk-adjusted returns to our stockholders.
In 2023, we acquired RoundPoint Mortgage Servicing LLC, a fully integrated, non-bank mortgage company, reaffirming our commitment to MSR as core and essential to our business strategy and our future. A combined Two Harbors and RoundPoint capitalizes on the strengths of both companies, adding significant value for stakeholders through operational and cost efficiencies, as well as the ability to participate more fully in the mortgage finance space as opportunities arise.
Two Harbors Investment Corp. is proud to be an Equal Opportunity/Affirmative Action Employer. We are committed to equal employment opportunity to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Founded in 2009, Two Harbors Investment Corp. (NYSE: TWO) has grown into a leading publicly traded residential mortgage real estate investment trust (mortgage REIT). We leverage our core competencies of understanding and managing interest rate and prepayment risk to invest in our Agency residential mortgage-backed securities (RMBS) and mortgage servicing rights (MSR) portfolio, with the objective of delivering attractive risk-adjusted returns to our stockholders.
In 2023, we acquired RoundPoint Mortgage Servicing LLC, a fully integrated, non-bank mortgage company, reaffirming our commitment to MSR as core and essential to our business strategy and our future. A combined Two Harbors and RoundPoint capitalizes on the strengths of both companies, adding significant value for stakeholders through operational and cost efficiencies, as well as the ability to participate more fully in the mortgage finance space as opportunities arise.
Two Harbors Investment Corp. is proud to be an Equal Opportunity/Affirmative Action Employer. We are committed to equal employment opportunity to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.