See yourself at Twilio

Join the team as our next Staff, UX Software Engineer (L4). 

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.

About the job

This position is needed to add to the technical leadership team of UX Infrastructure. A platform team that builds a best-in-class, usable, and inclusive-by-defaultUX platform, Paste, that helps designers and developers build sophisticated user experiences. UX Infrastructure is part of the central hub of the User Experience organization, and this role is crucial in continuing our mission as trusted, technical leaders within Twilio R&D.

Responsibilities

In this role, you’ll:

• Partner with Engineering and Design teams to build new features and maintain existing ones for our Design System. 
• Implement performance optimizations, and improve upon the infrastructure, tooling, testing, and delivery strategies that give Twilio the confidence to continuously deploy the highest quality software.
• Lead design and engineering reviews for Design System and Platform features.
• Write technical blueprints, design documents and architectural decisions that will inform best practices for Twilio Front End Engineering.
• Mentor and develop the careers of engineers around you.

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• Highly proficient at developing enterprise-scale User Interfaces, using a component-based approach. We use React and write TypeScript, but familiarity with other component-based UI libraries is welcome. 
• Expert knowledge of creating accessible UI components and architecting accessible software interfaces. Values all users’ experiences and keeps accessibility and inclusivity at the forefront of all decision-making.
• Extensive experience in designing maintainable and extensible APIs for components that are designed to be used across many organizations.
• Experience working on large-scale design systems and component libraries in their recent past.
• Passionate about providing mentorship and support to early-in-career software engineers, and has experience communicating technical concepts in a clear way.

Desired:

• Knowledge of supporting international, localized web based user interfaces.
• Proficient at performance profiling and performance optimization techniques, specifically with React. Has experience with monitoring performance and taking action to improve it.
• Comfortable with JavaScript infrastructure, tooling, CI/CD and the latest monorepo tooling.

Location 

Remote US; This position is a remote role but is NOT eligible to be hired in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas.

No travel requirements are anticipated.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

(Location dependent information)

*Please note this role is open to candidates outside of Colorado as well. The information below is provided for those hired in Colorado only.

*If you are a Colorado applicant:

• The estimated pay range for this role, based in Colorado, is 160,080 - 200,100. 
• Additionally, this role is eligible to participate in Twilio's equity plan.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state. This role is also eligible to participate in Twilio’s equity plan and for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.