See yourself at Twilio

Join the team as our next Staff Platform Engineer on Twilio's Segment Product team.

Who we are & why we're hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business.

About the job

This position is needed to build and support Segment's Container Runtime platform.

As a Staff Platform Engineer on the Infrastructure Compute Runtime team, you will be focused on building and developing a Kubernetes platform with a strong emphasis on reliability, scalability, and cost efficiency. You'll also be responsible for mentoring, sharing knowledge, and guiding the technical decisions of the team to set us up for long-term success, both as a product and as a team.

Responsibilities

In this role, you'll:

• Build the next generation of container orchestration platform building blocks that enable internal teams and customers to unlock value from their data
• Build globally available and highly scalable distributed systems
• Collaborate with teams across the R&D org to ensure their services are multi-region capable
• Mentor other engineers on the team on technical architecture and design
• Participate in driving Segment as a market leader in the development of Open Source Software
• Participate in an on-call rotation to support our business-critical infrastructure

Qualifications

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having "desired" qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• 6 years experience building and operating large-scale production systems.
• Deep expertise in architecting, building, and operating distributed container orchestration systems such as Kubernetes, Mesos, or Docker Swarm
• Expertise in Linux internals, TCP/IP, DNS, Cloud Load balancing technologies
• Deep understanding of architectural patterns of high-scalability distributed systems
• Have led cross-functional teams, large projects, or owned and built an important, complex system
• Proficiency in IaC, Kubernetes, and AWS concepts, best practices, and tools
• Solid problem-solving skills, proactive attitude, and ability to work collaboratively in a dynamic team environment.

Desired:

• Experience in writing production-grade code in a modern programming language
• Proficiency in optimizing cloud infrastructure and compute costs
• Experience building out and supporting GPU-powered K8s clusters to support our gen-ai mission

Location

1. This role will be remote, and based in the East Coast, USA.
2. This role will be remotebut is not eligible to be hired in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

*Please note this role is open to candidates outside of Colorado, California, New York, and Washington. The information below is provided for candidates hired in those locations only.

The estimated pay ranges for this role are as follows:

• Based in Colorado: $164,480.00 - $205,600.00.
• This role may be eligible to participate in Twilio's equity plan and corporate bonus plan. All roles are eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state.

Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodation@twilio.com.