SUMMARY:

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Collaborate with the project coordinators to schedule testing work and customers projects and prioritize according to schedule and customer priorities. Monitor test process through the lab and ensure all testing is completed and meets customer requirements
• Assisting in maintenance of an ISO/IEC 17025 accredited testing laboratory and conformity assessment body that is testing our customer equipment to international standards e.g. IEC CB. This includes participating in audit activities as necessary
• Responsible for staff recruiting, scheduling, training and performance appraisals. Develop, implement, and monitor departmental processes, procedures and policies; develop measures to track performance and take corrective action
• Ensure that testing data is generated and reported in an accurate and timely manner. Maintain test results documentation and storage of test data
• Develop effective work relations on an intra and inter department level and within organization
• Maintain up-to-date knowledge of current regulations and standards, oversee new testing service and methodsAct as subject matter expert in defined product area
• Assist with the implementation and maintenance of the Laboratory Quality System to ensure accuracy and compliance
• Perform direct project work and conduct technical project reviews as required. Provide guidance on the interpretations of Standards requirements, and changes to processes and procedures to meet those requirements. Provide Technical advice to engineers in all aspects of test and evaluation activities and report generation
• Provide technical support to Business Field Sales; develop and maintain sales guides, review quotes and support sales on quoting. Respond to technical matters and inquiries of field, sales and operational staff. Resolve problems
• Establish and maintain professional relationship with customers. Consult with customer on highly complex issues
• Perform critical error review as applicable per lab practices
• May participate on technical / industry committees, as assigned
• May manage accreditation programs as required in coordination with other Technical Managers and represent the laboratory in internal as well as external audits
• Perform other duties as assigned

QUALIFICATIONS & REQUIREMENTS:

• Knowledge of laboratory testing methods under IEC/EN/UL/CSA safety testing for Electrical Equipment, including most collateral and particular standards. Experience with 60601-1, 62368-1, 61010-1 and 60335-1 required
• Product Safety testing & certifications according to IEC CB-scheme
• Understanding of ISO / IEC 17025
• OSHA/NRTL (USA) and SCC (Canada)
• Knowledge of customer and industry standards with respect to test requirements and reporting of data
• Knowledge of federal, state or other regulatory laboratory requirements
• Strong verbal and written communication skills
• Strong technical problem solving and process improvement skills

• The basic tests that is common in product safety standards including, but not limited to:
  • Power Input Test, Residual Voltage, Ground Impedance
  • Leakage Current Test, Dielectric Voltage Withstand Test
  • Normal and abnormal temperature test
• medical devices acc. to IEC 60601 a PLUS, for example:
  • The basic list of tests specific to medical devices including, but not limited to:
  • Defibrillation Proof Tests, Energy Reduction, Patient Leakage Current Tests
  • Surgical, cosmetic, therapeutic and diagnostic laser equipment
  • Mechanical tests for Transport and Stability

• 
  Direct: Laboratory Engineers and Technicians
• Indirect: None

PHYSICAL DEMANDS & WORK ENVIRONMENT

• Employee will work in a Laboratory Environment
• Physically activities will constantly include: Moving about to accomplish tasks or moving from one worksite to another; Communicating with others to exchange information; Assessing the accuracy, neatness and thoroughness of the work assigned; and may occasionally include: Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like; Moving self in different positions to accomplish tasks in various environments including tight and confined spaces; Remaining in a stationary position, often standing or sitting for prolonged periods; Adjusting or moving objects up to 50 pounds in all directions; Repeating motions that may include the wrists, hands and/or fingers; and / or Operating machinery and/or power tools.
• Environmental conditions may occasionally include: Low temperatures; High temperatures; Outdoor elements such as precipitation and wind; Noisy environments; Poor ventilation; and / or Small and/or enclosed spaces.
• Physical Demands will constantly include: Sedentary work that primarily involves sitting/standing; and may occasionally include: Light work that includes moving objects up to 20 pounds, and / or Medium work that includes moving objects up to 50 pounds