Job Title: Field Service Technician

Location: Reno, Nevada area

About Us:

Turner Staffing Group is a premier staffing agency dedicated to connecting skilled professionals with rewarding opportunities. We are proud to partner with a leading equipment rental company specializing in mining and aggregate equipment, including crushers. Our client is seeking a talented and experienced Field Service Technician to join their team and provide exceptional service to customers in the Reno area.

Job Description:

As a Field Service Technician, you will play a vital role in ensuring the optimal performance and reliability of our mining and aggregate equipment, including crushers, at customer job sites in the Sacramento area. You will be responsible for diagnosing, repairing, and maintaining equipment to minimize downtime and maximize customer satisfaction.

Key Responsibilities:

1. Equipment Maintenance: Perform routine maintenance tasks, inspections, and repairs on mining and aggregate equipment, with a focus on crushers. This includes troubleshooting mechanical, hydraulic, and electrical issues to ensure equipment operates efficiently and safely.
2. Field Support: Respond promptly to customer service calls and onsite requests to address equipment issues and provide technical support. Troubleshoot problems, diagnose faults, and implement solutions to minimize downtime and optimize equipment performance.
3. Parts Replacement: Identify defective or worn-out parts and components and replace them as needed to maintain equipment functionality. Coordinate with the parts department to procure necessary replacement parts and ensure timely repairs.
4. Diagnostic Testing: Use diagnostic tools and equipment to conduct performance tests, calibrations, and adjustments on mining and aggregate equipment. Verify proper operation and functionality of equipment systems to meet manufacturer specifications and customer requirements.
5. Safety Compliance: Adhere to all safety regulations, guidelines, and best practices while performing field service activities. Ensure that work is conducted in a safe manner and that proper safety precautions are followed at all times.
6. Customer Relations: Build and maintain positive relationships with customers by delivering exceptional service and support. Communicate effectively with customers to understand their needs, address concerns, and provide technical assistance as required.

Qualifications:

• 3 years of Field Service Tech or Heavy Equipment Mechanic experience in the mining/aggregate industries
• 3 years of crusher experience or relative experience in electrical & hydraulic troubleshooting/maintenance
• Personal tooling up to 2” hand & power tools
• 3 years of engine experience (troubleshooting & maintenance)
• Ability to travel at a moment’s notice and be over night for a period of time.
• Daily work on repairing crushers and screens
• Interaction with customers on-site for repairs
• Shop work on parts for crushers
• Organize and document service visits
• Previous experience as a field service technician, preferably in the mining/aggregate industries.
• Strong mechanical aptitude and troubleshooting skills, with the ability to diagnose and repair complex equipment issues.
• Knowledge of hydraulic, electrical, and mechanical systems commonly found in mining and aggregate equipment, including crushers.
• Excellent communication and interpersonal skills, with the ability to interact professionally with customers and coworkers.
• Valid driver's license and clean driving record.
• Willingness to travel to customer job sites and work flexible hours as needed.