39 Front Office Supervisor (Bilingual) Jobs in Indianapolis, IN
Tumi Hospitality is Hiring a Front Office Supervisor (Bilingual) Near Indianapolis, IN
Location:
Indianapolis, IN.
Job Summary:
The Front Office Supervisor is responsible for overseeing all aspects of the front office operations, ensuring that guests receive a warm welcome, efficient service, and a memorable stay. As the face of our organization, the Front Office Supervisor will manage a team of front office staff, provide leadership and support, and ensure the seamless execution of daily operations.
Compensation:
This position offers a pay rate of $17.50 per hour.
Responsibilities:
- Supervise and manage the front office team, including receptionists, guest service agents, and concierge staff.
- Ensure smooth check-in and check-out processes, effectively managing room assignments, guest requests, and billing procedures.
- Handle guest complaints professionally and efficiently, taking appropriate action to resolve issues and provide satisfactory solutions.
- Develop and implement strategies to maximize room revenue, optimize room occupancy, and ensure rate parity.
- Train, mentor, and evaluate front office staff, providing ongoing feedback and conducting performance reviews.
- Collaborate with other departments (housekeeping, maintenance, sales, etc.) to ensure seamless communication and coordination.
- Monitor and manage front office inventory, including supplies, equipment, and uniforms.
- Ensure compliance with all company policies, procedures, and relevant laws and regulations.
- Continuously identify areas of improvement and implement necessary changes to enhance guest satisfaction and operational efficiency.
Requirements:
- High school diploma or equivalent
- 1-2 years of experience in a hotel front office role
- A true desire to satisfy the needs of others in a fast-paced environment.
- Strong leadership, communication, and interpersonal skills.
- Excellent customer service and problem-solving abilities.
- Proficiency in hotel management software and Microsoft Office suite.
- Ability to work a flexible schedule, including weekends, holidays, and evenings as needed.
- Fluent in English and Spanish
Physical Requirements:
- Ability to stand for long periods of time.
- Must be able to lift 15 pounds at times.
What We Offer:
- 401 (k)
- Dental Insurance
- Health Insurance
- Paid time off
- Vision insurance
- Opportunities for professional growth and development
- A supportive and collaborative work environment
Job Summary
Full Time
$40k-55k (estimate)
11/11/2023
05/13/2024
The job skills required for Front Office Supervisor (Bilingual) include Front Office, Guest Service, Customer Service, Leadership, Housekeeping, Front Office Operations, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Office Supervisor (Bilingual). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Office Supervisor (Bilingual). Select any job title you are interested in and start to search job requirements.
If you are interested in becoming a Front Office Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Office Supervisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Office Supervisor job description and responsibilities
Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas.
02/18/2022: Terre Haute, IN
Front office supervisors also provide hotel clerks with necessary training and support. Plan and assign workloads for front office associates.
02/11/2022: Bridgeport, CT
Handle the front desk budget and order office supplies as needed. Prepare monthly reports and budget for front office department.
02/28/2022: Brockton, MA
Primarily supervises front office team members to ensure efficient and smooth operations for producing excellent feedbacks and guest satisfaction.
12/31/2021: Fresno, CA
The supervisor must be able to work effectively under duress and provide direction to other members of the support team.
01/06/2022: Austin, TX
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Office Supervisor jobs
Knowledge of front office policies and procedures, reservations, accounts receivable and a thorough understanding of Front Office operations and software systems.
12/24/2021: Florence, AL
Allocate rooms to expected arrivals after checking the guests preferences and special requests.
02/26/2022: Fort Myers, FL
Build strong relationships and liaise with all other department's especially housekeeping, reservations etc.
01/24/2022: Utica, NY
Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.
01/14/2022: Lompoc, CA
Supervise daily shift process ensuring all team members adhere to standard operating procedures.
01/27/2022: Gainesville, FL
Step 3: View the best colleges and universities for Front Office Supervisor.
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