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Tucson Old Pueblo Credit Union
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Member Service Representative
Full Time | Banking 10 Months Ago
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Tucson Old Pueblo Credit Union is Hiring a Member Service Representative Near Tucson, AZ

TOPCU, a progressive and innovative Tucson Credit Union, where the work is rewarding, and your contribution is recognized, is seeking an experienced Member Service Representative to join our team. Pay for this position is between $17.50 per hour and $22.00 per hour dependent upon experience.
We will be offering a $1,000.00 sign-on bonus for this position. Candidates applying through a recruiting firm, and current TOPCU employees will not be eligible for this bonus.
You will have the opportunity to be a part of a small team of professionals that make a big impact.
You would be responsible for:

  • Building relationships with our members to ensure our service reputation.
  • Originate and open all types of member share, share-draft, share certificate, IRA and all other types of member deposit accounts.
  • Educate the members and cross sell products that will allow them to reach their financial goals.
  • Make effective referrals to other specialists when appropriate.
  • Execute and resolve member and internal inquiries in a timely manner.

You will have effective time management skills and be a team player that consistently aspires to grow and improve.

We are looking for someone that is willing to become a certified financial counselor; exams and study materials will be paid for and provided by TOPCU. We also look for a combination of:

  • Strong customer service experience
  • Knowledge of applicable state and federal regulations
  • Strong verbal communication skills
  • Ability to master new computer systems quickly
  • Ability to make product/service recommendations that meet members financial needs

TOPCU offers a generous benefits package including:

  • Medical
  • Dental
  • Vision
  • Term Life Insurance
  • Short and Long-Term Disability Insurance
  • Paid Time Off
  • Paid Federal Holidays

Disclaimer: All offers for employment with TOPCU are contingent upon the candidate having successfully completed a credit report check, background check and drug screening. The company will use this information in a manner consistent with applicable local, state and federal law, including section 19 of the Federal Deposit Insurance Act.

PI191799003

Job Summary

JOB TYPE

Full Time

INDUSTRY

Banking

POST DATE

06/02/2022

EXPIRATION DATE

12/14/2022

WEBSITE

topcu.org

HEADQUARTERS

TUCSON, AZ

SIZE

50 - 100

FOUNDED

1935

CEO

RANDY BALDWIN

REVENUE

$5M - $10M

INDUSTRY

Banking

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About Tucson Old Pueblo Credit Union

Tucson Old Pueblo Credit Union was established in 1935 when Fire Captain John Slatz Freeman and 19 other men pooled their resources to form Tucson Municipal Employees Federal Credit Union. The first branch was at Fire Station One in downtown Tucson and the hours of operation were whenever there wasnt a fire. The firefighters invited the police department and all City of Tucson employees to be part of the credit union. Through the years the Credit Union has made changes in both charters and names but throughout it all TOPCU has remained dedicated to our founding members, the City of Tucson empl...oyees. More
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Tucson Old Pueblo Credit Union
Full Time
$33k-41k (estimate)
8 Months Ago

The job skills required for Member Service Representative include Customer Service, Time Management, Building Relationships, Life Insurance, Computer Systems, Background Check, etc. Having related job skills and expertise will give you an advantage when applying to be a Member Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Member Service Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Member Service Representative positions, which can be used as a reference in future career path planning. As a Member Service Representative, it can be promoted into senior positions as a Managed Care Coordinator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Member Service Representative. You can explore the career advancement for a Member Service Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Member Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Member Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Member Service Representative job description and responsibilities

Provided members high-level customer service to ensure complete satisfaction by fulfilling their requests and concerns through effective communication and member engagement.

12/18/2021: Huntsville, AL

Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.

12/31/2021: Gastonia, NC

They deliver high-quality customer service, listening to members' requests and working to find the appropriate solution.

01/09/2022: Knoxville, TN

Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service.

02/06/2022: Seattle, WA

The statement of service must provide the branch of service, rate/rank, all dates of service, the expected date of discharge and anticipated character of service (Honorable, General, etc.).

01/03/2022: Wichita, KS

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Member Service Representative jobs

An associate member service also manages membership application requests and evaluates eligibility.

03/03/2022: Idaho Falls, ID

Building member relationships through quality service experiences.

01/04/2022: Colorado Springs, CO

Process service requests and create authorizations to communicate transportation details to partners.

01/31/2022: Atlanta, GA

Customer service representatives must have high EQ, be excellent at communication, and have superb problem solving skills.

02/15/2022: Danbury, CT

Provided great member service that reflected on repeat and referral members.

02/27/2022: Atlantic City, NJ

Step 3: View the best colleges and universities for Member Service Representative.

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