JOB DESCRIPTION

We are looking for skilled BARBACKS to join the Sunnyside team! The starting rate is $16.00/hr plus tips (The combined rate can be up to ~$25-$30/hour). We are especially looking for candidates with full time and weekend availability. Must be available to work holidays. Three months of guaranteed summertime availability is preferred. Other scheduling availability is subject to review upon application. Post-season work is not guaranteed and will be reviewed based on performance at the end of the season. No previous work or restaurant experience is required! This is an entry-level position with opportunity to learn and advance into other service roles.

BENEFITS

• Medical, Dental, and Vision insurance for qualifying employees
• Free therapy for all employees through Talkspace 
• Holiday Pay - Time and a half for Thanksgiving, Christmas Eve, and Christmas Day
• Paid Time Off: Vacation and Sick Leave
• Employee Meal Program with FREE Fresh cooked meals during each shift
• 50% Food and Beverage discount at all T S Restaurants
• Referral Program
• Anniversary of Employment Gift Program
• Rewards and Recognition program (quarterly awards, safe-work practice incentives, and more!)
• Holiday Party
• Legacy of Aloha Scholarship Program 

POSITION SUMMARY

Assist Bartender in providing the highest level of quality and service to our guests by being responsible for all preparation, interaction and steps of service needed to exceed guest expectations in the restaurant and bar.

ESSENTIAL FUNCTIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

• Assist in preparing bar for service by setting up bar and bar area, including preparing items such as linens, silverware, and glassware, stocking liquors, preparing garnishes, preparing drink mixers, stocking ice bins.
• Greet all guests and co-workers in a warm, personal, friendly manner.
• Assist guests with questions, recommendations, and orders.
• Offer food menus to guests seated at the bar and answer questions about menu items, offering descriptions and making recommendations. Inform guests of daily specials including pricing if not listed on the menu. Explain how various menu items are prepared, describing ingredients and cooking methods.
• Follow T S protocol and inform manager on duty for all noted guest allergies.
• Communicate any food or drink orders taken to Bartender to be entered into computers.
• Assist Bartenders upon request with checking guests' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
• Assist Bartenders in pouring and serving beer to guests seated at the bar (not at all locations – only when instructed).
• Assist Bartenders in preparation of drinks for guests seated at restaurant tables in an efficient manner (not at all locations – only when instructed).
• Check with guests to ensure that they are enjoying their food and drink items, and take action to correct any problems.
• Remove dishes and glasses from bar, and take them to kitchen for cleaning.
• Polish and restock all glassware as needed.
• Restock all bar items including wine, beer, condiments, etc.
• Clean entire bar area including bar top, glass washer, etc.
• Stock ice
• Take garbage and recycling to appropriate destination
• Assist Bartenders and Managers in monitoring guests’ physical condition when entering the restaurant and bar; monitor alcohol consumption while on the premises to ensure all T S and county serving policies are followed. Take appropriate steps according to T S policy to reduce the occurrence of alcohol related issues.
• Must be dependable, report to work as scheduled and on time, and follow all policies regarding scheduling and attendance.
• Work in a safe manner and report any safety concerns; personal, employee or guest injury.
• Follow food safety program guidelines of handwashing, bare hands, hygiene and health.

JOB REQUIREMENTS

• Guest Oriented - Ability to take care of the guests’ needs while following T S procedures.
• Working Under Pressure - Ability to complete assigned tasks under stressful situations.
• Safety - Ability to identify and correct conditions that affect employee safety as well as safely operate and handle all required equipment, appliances, and tools. Must follow all safety policies and procedures.
• Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.
• Communication - Ability to communicate by speaking, effectively and clearly with guests, coworkers, and management. Ability to actively listen and understand the comments and questions of others.
• Decision Making and Judgment - Ability to make sound decisions with available information while following T S policy.
• Teamwork Abilities - Ability to work together with a team in a positive manner to achieve a common goal.
• Conflict Management - Ability to deal with others in a negative situation and work towards a positive outcome.
• Response to direction - Receive and follow directions from supervisors; follow direction of computer generated tickets.
• Friendly and Energetic- Ability to exhibit a cheerful demeanor toward others and bring energy to the performance of the task.
• Neat and Well Groomed.

PHYSICAL REQUIREMENTS

WORK ENVIRONMENT