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TrxNow (Allied Dispatch Solutions, LLC) is North America’s fastest growing roadside assistance company and dispatch technology platform! We operate multiple 24x7x365 call centers, including Canada, with headquarters located in downtown Johnson City, TN. TrxNow’s business objective is to provide best-in-class roadside assistance to all our members. Check us out at www.trx-now.com.
We’re seeking dedicated customer-oriented candidates to join our team of Customer Solutions Specialists (CSSs). This team takes in-bound calls from members in need of roadside assistance (tire change, jump start, tow) via phone, arranges the needed service by selecting and dispatching a service provider, and provides customer care and follow up. Our revolutionary technology takes the guesswork out of the job and provides you with all the tools you need to be successful. If you're looking for a career where you can utilize modern technology to perform basic tasks such as address location, research, and basic typing, we could be a great fit for you!
We also provide opportunities for career advancement with proven skills.
A great candidate for this position:
Essential Functions
Benefits
We are a great place to work and have a fun and friendly work environment!
Full Time
$35k-44k (estimate)
05/09/2024
07/07/2024
The job skills required for Customer Solutions Specialist 2nd shift 1:00 p.m.- 9:30 p.m. include Customer Service, Call Center, Communication Skills, Data Entry, Customer Solutions, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Solutions Specialist 2nd shift 1:00 p.m.- 9:30 p.m.. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Solutions Specialist 2nd shift 1:00 p.m.- 9:30 p.m.. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Solutions Specialist 2nd shift 1:00 p.m.- 9:30 p.m. positions, which can be used as a reference in future career path planning. As a Customer Solutions Specialist 2nd shift 1:00 p.m.- 9:30 p.m., it can be promoted into senior positions as a Technical Customer Support Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Solutions Specialist 2nd shift 1:00 p.m.- 9:30 p.m.. You can explore the career advancement for a Customer Solutions Specialist 2nd shift 1:00 p.m.- 9:30 p.m. below and select your interested title to get hiring information.
If you are interested in becoming a Customer Solutions Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Solutions Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Solutions Specialist job description and responsibilities
Explain technical concepts and solutions to non-technical users.
01/21/2022: Medford, OR
To enhance customer experience, they help customers complete purchases, upgrades/returns and frequently provide necessary technical assistance.
01/26/2022: Winston Salem, NC
They are also responsible for conducting surveys on the products or services and communicating customer feedback.
03/23/2022: Lafayette, LA
Provide support for network printers; provide efficient and prompt customer service and support to end users.
04/03/2022: Shreveport, LA
Handles Front-of-House and Back-of-House Customer Support and Sales (Calls & E-mails).
03/06/2022: Winston Salem, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Solutions Specialist jobs
Measure and analyse customer feedback.
03/03/2022: Fayetteville, AR
Build trust through relationships with clients and other stakeholders.
03/23/2022: Boston, MA
Understand customer experience needs.
02/03/2022: Davenport, IA
Offer what customers really want.
02/20/2022: Pittsburgh, PA
Providing attentive customer support.
02/12/2022: Los Angeles, CA
Step 3: View the best colleges and universities for Customer Solutions Specialist.