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Customer Care Specialist
Job Category : Customer Service Requisition Number : CUSTO020931 Showing 1 location Job Details
Description
Join the Customer Care Center of an Industry Leading Wildlife Management Company!
Founded in 1984, Trutech Wildlife Service & Critter Control Operations specialize in nuisance wildlife management services for residential and commercial properties, providing leading wildlife, animal and integrated pest control services across the nation.
We work with wildlife and people alike and have amazing careers to offer in a recession resistant business.
Position Summary :
The objective of a Customer Care Specialist is to provide excellent customer service and to provide resolution to our callers needs in a single call (One Call Resolution) in a professional manner.
Duties and Responsibilities :
Qualifications :
A Successful Candidate Will Exhibit :
We Offer :
Candidates must be physically capable of safely performing the following job duties :
Perform duties while seated for long periods of time
Further Requirements :
As the industry leader, we value people, progress and professionalism. As a subsidiary of . , (NYSE : ROL), we are financially stable and exhibiting continued growth.
We are proud to announce Rollins, Inc., has been named a Top Workplace by the Atlanta Journal-Constitution.
Learn more about and .
Skills
Required
Communication *Advanced* Customer Service *Advanced* Goal Achievement *Advanced* Leadership *Novice* Directing Others *Novice* Teamwork *Advanced* Goal Completion : Inspired to perform well by the completion of tasks Job Security : Inspired to perform well by the knowledge that your job is safe Education
Required
High School / GED or better.
Experience
Required
1 year : High volume call center experience
Preferred
1 year : Customer service experience
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)
Last updated : 2024-05-14
Full Time
Specialty Trade in Construction
$42k-53k (estimate)
05/16/2024
05/15/2024
trutech.net
MODESTO, CA
25 - 50
Private
GARY C TRUITT
$5M - $10M
Specialty Trade in Construction
The job skills required for Customer care specialist include Customer Service, Call Center, Microsoft Office, Customer Care, Written Communication, Data Entry, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer care specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer care specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer care specialist positions, which can be used as a reference in future career path planning. As a Customer care specialist, it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer care specialist. You can explore the career advancement for a Customer care specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Care Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Care Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Care Specialist job description and responsibilities
Analyze customer complaints and provide appropriate corrective actions.
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Assist directly or route customers to the appropriate personnel for assistance.
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Ensure to provide excellent customer service through phone, e-mail, chat, etc.
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They are responsible for responding to the escalated tier of customer calls and quality assurance measures.
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As a job, customer care specialist are responsible for addressing customer needs and ensuring they have a good experience.
03/06/2022: Brownsville, TX
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Care Specialist jobs
A good Customer Support Specialist has sharp leadership skills, a willingness to help others with problems and strong communication skills.
12/17/2021: Milwaukee, WI
Aside from the skills, customer care specialists should also have emotional strength.
02/02/2022: Santa Maria, CA
Customer Service specialists should be able to see things from the customer’s viewpoint and provide feedback to the customer(s) as at when due.
12/17/2021: Boca Raton, FL
Customer Care Specialist should be patient, and should also have good communication and problem-solving skills.
03/13/2022: San Antonio, TX
Similar to associates, CS specialist are often the first employees to respond when a customer submits a support request.
01/30/2022: Terre Haute, IN
Step 3: View the best colleges and universities for Customer Care Specialist.