We are seeking a dedicated and detailed temporary Customer Service Administrator to join our team for a short-term assignment through July. This role is crucial in supporting our department by handling incoming phone calls and directing inquiries to the appropriate individuals. If you have excellent communication skills, a customer-focused attitude, and enjoy helping others, we encourage you to apply!

Key Responsibilities:

• Answer incoming phone calls promptly and courteously.
• Direct questions and concerns to the correct individuals or departments.
• Provide accurate information to customers and ensure their inquiries are handled efficiently.
• Maintain a polite and professional demeanor at all times.
• Record and relay messages accurately.
• Assist with additional administrative tasks as needed.

Qualifications:

• Previous customer service experience is preferred.
• Excellent verbal communication skills.
• Ability to handle a high volume of calls with a positive attitude.
• Strong organizational and multitasking skills.
• Proficiency in using phone systems and basic computer applications.
• Ability to work independently and as part of a team.
• High school diploma or equivalent.

Work Schedule:

• Full-time, temporary position through the end of July.
• Monday to Thursday 7:30 am - 4:30 pm and Friday 7:30 am - 11:30 am.

Job Types: Full-time, Temporary

Pay: $20.00 - $22.00 per hour

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Work Location: In person