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Regular or Temporary:

Regular

Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

Responsible for creating the process for and the management of document review for compromised data incidents within the Enterprise Consumer Rights Solutions line of business. Responsible for resource assessment of data breach scope to ensure impacted documents are reviewed, quality control is performed, mailing lists are created/deployed and reporting to ECRS leadership throughout the process.

Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. Create the data review process and then manage that process, ensuring completion of process within noted Service Level Agreements (SLAs) and any enhancement or automation of process as needed. Major deliverables are:

• Create the data review process, utilizing existing technology or developing/purchasing technology to handle the document review process, ensuring Quality Control (QC) within that process.
• Determine Subject Matter Experts (SMEs) within each Line of Business (LOBs) and within the Enterprise Data Platform, Tools and Operations teams; training all SMEs prior to process being utilized.
• Create document review process and document as procedures, updating as needed within PPM.
• Create and facilitate training for all Incident Leaders with initiation of process training and any update training annually.
• Analyze Data Breach notification scope to determine LOB SMEs and number of Incident Leaders to be utilized as resources, timeframe of data review based on volume of impacted documents and creation/deployment of mailing/email lists to be sent to notifications team.

QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Two years of previous compromised data experience or equivalent education and related training or experience
2. Ability to present status on all breach document review to leadership and executives with clear and concise information

3. Ability to create and manage new processes, document procedures and partner throughout the enterprise, at a moment’s notice, to ensure document review process maintains SLAs and continues to the notification process

4. Ability to partner and influence without authority across the enterprise to ensure proper subject matter expertise for document review.

Preferred Qualifications:

1. Knowledge and experience regarding data breach events and notifications, privacy laws and enterprise processes Data Breach or Cyber Security.

2. Knowledge or operations experience within the financial industry.

3. Partnership and communications experience to facilitate and report upon data breaches.

OTHER JOB REQUIREMENTS / WORKING CONDITIONS

Sitting
Constantly (More than 50% of the time)
Standing
Frequently (25% - 50% of the time)
Walking
Frequently (25% - 50% of the time) Manual Dexterity / Keyboarding
Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers
Availability
Able to work all hours scheduled, including any time as directed by manager/supervisor and required by business need
Travel
Minimal and up to 20%

Workplace: Atlanta, GA or Charlotte, NC (3 days a week in office)

• Additional Job Description

Additional Job Description

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Truist is a Drug Free Workplace.

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