Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Job Grade:

112

Please review the following job description:

The Data Privacy Business Analyst will support business and data analyst functions within the front-line data privacy organization. Serve as a key liaison between line of business (LOB) application teams and Data Privacy Technology Delivery team providing strategy and direction to support developing solutions for interfacing business applications. Drives out the identification and mitigation of data privacy risk as necessary to support organization priorities. Support the need for automation for all deliverables with process efficiency and effectiveness. Work in a direct leadership capacity to influence collaboration, communication, and outcomes of various initiatives. Provide project management for parallel projects and initiatives. Responsible for defining and producing operational and productivity metrics focusing on regulatory matters. May oversee the work, train, and coach other Business Analysts and/or contingent workers.
Candidate must be in either Charlotte, NC or Atlanta, GA and will require 4 days a week in office.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

1. Serve as a key liaison between the Data Privacy front line team and LOBs.

2. Collaborate with peer groups in Technology and LOBs to identify, document, and communicate business and technical needs.

3. Facilitate engagements with business / technical teams, Compliance, Legal, Marketing, Enterprise Architecture, and various executives.

4. Provide status reporting and creating presentations for senior leaders and working groups.

5. Facilitate requirements elicitation sessions and walkthroughs with appropriate stakeholders to plan, elicit, capture, analyze and validate business, functional and technical requirements.

6. Perform current state data analysis of existing business systems / applications and functions to determine potential privacy impacts and applicability of privacy regulations.

7. Understand the long-term business objectives and suggest strategies to meet those objectives and introduce technical innovations, as needed.

8. Develop and maintain effective working relationships with application teams and other stakeholders to support acceptance criteria and a plan to facilitate user acceptance testing of solutions to meet regulatory requirements.

9. Assist / coordinate pre-planning activities (e.g. business case, project estimate, project timelines, risk assessment, stakeholder analysis).

10. Facilitate routine meetings with program stakeholders to provide updates on in-flight initiatives.

11. Attend and present data privacy requirements in business unit intake / demand routines, as needed.

12. Observe and ensure strict adherence to all Technology and Truist policies and standards (e.g. Systems Development Life Cycle (SDLC), Change Management).

13. Support creation and execution of control functions and frameworks supporting data privacy front line operations and various privacy impact assessments.

14. Coach and mentor junior level Business Analysts, as needed.

QUALIFICATIONS

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 

Required Qualifications:

1. Bachelor degree or ten years of information technology experience with significant experience in software development

2. Eight years of experience as a business analyst or related role/experience, with experience in one or more of the following areas: Project Management, Business Process Management, Relationship Management, Business Operations, Quality Management

3. Ability to work independently and autonomously, as needed to drive desired outcomes

4. Experience with traditional Waterfall SDLC and/or Agile/Lean methodologies

5. Extensive experience planning, facilitating, eliciting, documenting and managing business, functional and technical requirements

6. Ability to interact with management, business staff, and Technology professionals in order to gather, compile and exchange information on work requests/project requirements

7. Strong meeting facilitation, presentation, verbal and written skills and ability to resolve conflicts

8. Ability to manage multiple concurrent projects, activities and tasks under time constraints

9. Ability to effectively interface with staff at all levels

10. Exceptional communication, teamwork and influencing skills that foster a collaborative and continuous-improvement environment

11. Excellent facilitation and organizational skills

12. Strong critical and analytical thinking and problem-solving skills

13. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products

14. Understand core systems, applications and technical platforms.

Preferred Qualifications:

1. Previous experience in the banking industry supporting risk / regulatory initiatives

2. Proficient in Microsoft Office Suite, ServiceNow, Archer, and Clarity

3. Financial analysis and experience creating forecasts and resource roadmaps

4. IAPP Certification – CIPP/US and/or CIPM

5. Ability to read, analyze, and interpret business and technical metadata

6. Excellent communication and stakeholder management skills and experience presenting and creating material for executives and large program stakeholders

OTHER JOB REQUIREMENTS / WORKING CONDITIONS

Sitting

Constantly (More than 50% of the time)

Standing

Occasionally (Less than 25% of the time)

Walking

Occasionally (Less than 25% of the time)
Visual / Audio / Speaking

Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.

Manual Dexterity / Keyboarding

Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.

Availability

Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.

Travel

Up to 25%

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.