1 Help Desk Support Job in Rockleigh, NJ
True World Group is Hiring a Help Desk Support Near Rockleigh, NJ
Main Job Tasks and Responsibilities
- respond to requests for technical assistance in person, via phone, electronically
- diagnose and resolve technical hardware and software issues
- research questions using available information resources
- advise user on appropriate action
- follow standard help desk procedures
- log all help desk interactions
- categorize issues according to type: network, server, ERP, PC, software, phone or email
- redirect problems to correct resource
- identify and escalate situations requiring urgent attention
- track and route problems and requests and document resolutions
- prepare activity reports
- inform management of recurring problems
- stay current with system information, changes and updates
Job Summary
Full Time
Wholesale
$58k-72k (estimate)
03/10/2024
05/09/2024
trueworldfoods.com
ELIZABETH, NJ
200 - 500
1993
JENNIFER YASHIRO
$200M - $500M
Wholesale
Related Companies
The job skills required for Help Desk Support include Help Desk, etc. Having related job skills and expertise will give you an advantage when applying to be a Help Desk Support. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Help Desk Support. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Help Desk Support positions, which can be used as a reference in future career path planning. As a Help Desk Support, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Help Desk Support. You can explore the career advancement for a Help Desk Support below and select your interested title to get hiring information.
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