192 Service Manager Jobs in Dayton, OH
Sorry! This job is no longer available. Please explore similar jobs listed on the left.
Truck Country is Hiring a Service Manager Near Dayton, OH
Summary:
This individual will be responsible for the complete operation of the Service Department. He/she must work with the General Manager to strive to grow the department and make necessary decisions to maintain a profitable Service Department. The Service Manager will direct, and coordinate activities concerned with repair and maintenance of diesel engine vehicles, and operation and maintenance of truck service facilities by performing the following duties personally or through subordinate supervisors.
Duties and Responsibilities:
- Develop, monitor, and report on performance metrics including revenue, profitability, and efficiency.
- Build and grow customer base and relationships.
- Respond to customer concerns.
- Plan and prepare work schedules and assign employees to specific duties.
- Communicate policies, procedures, and company/department goals to employees.
- Collaborate with the Training Department to develop skills and competencies of employees.
- Assure compliance with safety protocols and procedures.
- Demonstrate a high standard of professionalism in representing the Company to employees and customers.
- Develop and implement a service growth plan and budget.
Minimum Qualifications:
- Previous supervisory experience in Truck Service a must.
- Experience with Proceed strongly encouraged
- Highly effective verbal and written communication.
- Excellent customer service skills and professional demeanor
- Ability to establish and maintain effective working relationships with customers, vendors, and employees.
- Valid Driver's License
Truck Country / Stoops Freightliner-Western Star Offers:
- Competitive Salary
- Comprehensive Benefit Package
- 401K Plan with Company Match
Truck Country / Stoops Freightliner-Western Star is one of the largest Freightliner and Western Star dealership groups in the U.S. today, serving customers at locations in Illinois, Indiana, Ohio, Michigan, and Wisconsin. For nearly 60 years, Truck Country/Stoops has offered new and used medium and heavy-duty trucks, expert service, an extensive parts inventory, and convenient financing options.
Truck Country / Stoops Freightliner-Western Star is part of McCoy group, Inc., which was founded in 1958 by Robert McCoy in Shullsburg, WI. Today the company is still family-owned and is operated in the leadership of the McCoy family.
Affirmative Action/Equal Opportunity Employer - Qualified women, minorities and people with disabilities encouraged to apply.
Job Summary
Full Time
Retail
$89k-114k (estimate)
01/05/2024
03/29/2024
truckcountry.com
NEW HAVEN, IN
200 - 500
1958
GARY HORTON
$50M - $200M
Retail
Related Companies
About Truck Country
Truck Country is the largest Freightliner dealers in the U.S. today, serving customers at 23 locations in Iowa, Wisconsin, Indiana, Ohio and MInnesota. For over 58 years, Truck Country has offered new and used medium and heavy duty trucks, expert service, an extensive parts inventory, and helpful financing options. Dealerships can be found in Cedar Rapids, Davenport, Decorah and Dubuque in Iowa, and De Forest (Madison), Green Bay, Kaukauna (Appleton), Marinette, Minocqua, Milwaukee (north), Oak Creek (Milwaukee), Rothschild (Wausau), Sheboygan and Shullsburg in Wisconsin. Truck Country is part... of the McCoy Group Inc., which was founded by Robert McCoy in Shullsburg, Wis. in 1958. Today, the company is still family owned and is operated under the leadership of the McCoy family. Corporate offices are located in Dubuque, Iowa.
More
Show less
The job skills required for Service Manager include Customer Service, Leadership, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Manager positions, which can be used as a reference in future career path planning. As a Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Manager. You can explore the career advancement for a Service Manager below and select your interested title to get hiring information.
If you are interested in becoming a Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Manager job description and responsibilities
A service manager needs to be able to manage their time to ensure they can attend to both employee and customer requests.
02/28/2022: Frankfort, KY
The Guest Service Manager oversees all property operations, ensuring that the highest levels of hospitality and service are provided.
02/08/2022: Poughkeepsie, NY
The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers.
01/17/2022: Lansing, MI
Maximized sales by providing excellent customer service and minimize loss through proper utilization of standard operating procedures.
12/13/2021: Frankfort, KY
Responsible for understanding each customer's expectations and delivering services as needed.
02/15/2022: Abilene, TX
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Manager jobs
Employers require that a viable candidate for a service manager position possess excellent computer skills.
01/13/2022: Middlesex, NJ
A few years of experience from a service oriented role, preferably with focus on customer experience and account management.
01/25/2022: Atlanta, GA
Experienced leader with proven record providing exceptional customer service operations.
01/21/2022: Grand Rapids, MI
Excellent Communication skills and the ability to solve problem are just a few qualities a service manager should have.
01/27/2022: Pittsburgh, PA
The service manager must also be able to work under stress besides handle stress.
12/20/2021: Pittsburgh, PA
Step 3: View the best colleges and universities for Service Manager.
Similar Jobs
Popular Articles
