Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!

As a Front Desk Clerk or Guest Services Clerk you have the responsible to give our guests the best hospitality experience they can have by:
* Assisting guests efficiently, courteously and professionally at all times
*Maintain a high level of service and hospitality
* Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner
* Handle guest mail and messages with respect to privacy and professionalism
* Be knowledgeable of the hotel brand and various programs (travel programs, special offers)
* Be a great communicator to various departments and management on guest comments and concerns
* Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance

Job Type: Full-time

Schedule:

• 8 hour shift

Work setting:

• In-person

Work Location: In person