14 Front Desk Agent Jobs in Florence, SC
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Tru by Hilton Florence is Hiring a Front Desk Agent Near Florence, SC
About us
We are professional, agile and fast-paced.
Our work environment includes:
- Modern office setting
- Growth opportunities
- Casual work attire
- Relaxed atmosphere
- Company perks
- Flexible working hours
Overview:
We are seeking a friendly and professional Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests and will play a crucial role in providing excellent customer service. If you have a passion for hospitality and enjoy interacting with people, we would love to hear from you.
Duties:
- Greet guests with a warm and welcoming demeanor
- Check-in and check-out guests efficiently and accurately
- Provide information about hotel facilities, services, and local attractions
- Handle guest inquiries and resolve any issues or complaints promptly
- Assist with reservations and manage room assignments
- Maintain accurate records of guest interactions and transactions
- Operate phone systems, including answering and directing calls
- Ensure the lobby area is clean, organized, and presentable at all times
- Collaborate with other hotel staff to ensure a smooth guest experience
Qualifications:
- Previous experience in front desk or guest services is preferred
- Knowledge of PEP is a plus
- Excellent communication skills, both verbal and written
- Strong customer service skills with the ability to handle difficult situations professionally
- Proficient in phone etiquette and handling multiple phone lines
- Bilingual skills (English/Spanish) are highly desirable
- Ability to multitask and prioritize tasks effectively
Benefits:
- Competitive pay based on experience
- Opportunities for career advancement within the hospitality industry
- Employee discounts on hotel stays
If you are passionate about providing exceptional customer service and creating memorable experiences for guests, we encourage you to apply for the position of Front Desk Agent. We look forward to reviewing your application.
Job Type: Part-time
Pay: $10.00 per hour
Expected hours: 10 – 30 per week
Benefits:
- Employee discount
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Morning shift
- Nights as needed
- Night shift
- On call
- Weekends as needed
- Weekends only
Work setting:
- In-person
- Resort
People with a criminal record are encouraged to apply
Ability to Relocate:
- Florence, SC 29501: Relocate before starting work (Required)
Work Location: In person
Job Summary
Part Time
$25k-33k (estimate)
04/24/2024
04/30/2024
The job skills required for Front Desk Agent include Customer Service, Guest Service, Communication Skills, Hospitality Industry, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Agent positions, which can be used as a reference in future career path planning. As a Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent. You can explore the career advancement for a Front Desk Agent below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Agent job description and responsibilities
When guests are ready to depart, the front desk agent generates their final bills and checks them out.
12/11/2021: Atlanta, GA
A Front Desk Agent ensures customers receive the best service possible from the property.
02/10/2022: Fayetteville, AR
Some front desk agents served a hotel associate apprenticeship.
01/05/2022: Albany, GA
The front desk agent can check different guest queries, they can check different problems and various complaints.
12/01/2021: Richmond, VA
The front desk agent can also post charges towards a guest account.
01/11/2022: Cleveland, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Agent jobs
Check for sold-out dates before promising availability.
12/09/2021: Johnstown, PA
Desk Clerks typically study at similar levels compared with Front Desk Agents.
02/05/2022: Portland, ME
Make checklists and to-do lists.
11/30/2021: Saint Paul, MN
Seek Out Hospitality Skills Training Opportunities.
01/27/2022: Pensacola, FL
Finally, Add A Summary Or Objective Statement.
01/17/2022: Fort Worth, TX
Step 3: View the best colleges and universities for Front Desk Agent.
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