Are you ready to be rewarded for your talent and handwork? Then come join our Smile Team as an Orthodontic Treatment Coordinator!

• Orthodontic experience preferred
• Working knowledge of the front & back, strong dental terminology knowledge & understanding
• Proven management skills; team building, time management, driving success through patient/staff communication
• Ability to achieve company goals & metrics by way of training, leading by example and monitoring use of procedures, SOP's and current company initiatives
• Ensure high level of patient satisfaction
• Light travel required
• Participate in Company meetings ~ Share your Ideas!
• Oversee State, Federal & Company compliance & standards
• Some job responsibilities include:
• greet patients

Summary
The Orthodontic Front Desk position requires a candidate with core skills in dental administrative support and office experience. Premium skills such as dental office experience and knowledge of dental terminology are highly valued. Additionally, having relevant experience in a dental office setting will be beneficial for this role. The ideal candidate will be responsible for providing administrative support in a dental office environment, handling patient inquiries, scheduling appointments, and maintaining office organization. The role reports to the office manager and plays a crucial part in ensuring smooth operations within the orthodontic practice.

• register new patients according to established office protocols
• assist patients to complete all necessary forms and documentation
• enter all relevant patient information into our computer systems
• maintain and manage patient records in compliance with privacy and security regulations
• answer and manage incoming calls
• respond and comply to requests for information
• schedule patient appointments
• confirm upcoming appointments and recalls according to office protocol
• arrange patient charts for next day appointments
• fill in cancellations and no-shows
• dispatch lab work appropriately
• collect and enter in payments from patients at time of treatment
• prepare and mail billing statements
• maintain a professional and clean reception area

Job Type: Full-time

Pay: From $22.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Weekends as needed

Supplemental pay types:

• Bonus opportunities

Ability to Relocate:

• Shorewood, IL 60404: Relocate before starting work (Required)

Work Location: In person