The Dental Treatment Coordinator / Office Manager plays a pivotal role in ensuring the smooth operation of a dental practice. This position involves managing various administrative tasks while also serving as a liaison between patients and the dental team. The Treatment Coordinator/Office Manager is responsible for scheduling appointments, coordinating treatment plans, handling financial transactions, managing patient records, and overseeing office operations.

Responsibilities:

• Patient Coordination:
• Schedule patient appointments and follow-up visits efficiently.
• Communicate treatment plans, procedures, and financial obligations clearly to patients.
• Answer patient inquiries regarding treatment options, insurance coverage, and payment plans.
• Treatment Planning:
• Collaborate with dentists and specialists to develop comprehensive treatment plans for patients.
• Educate patients on recommended treatments, procedures, and associated costs.
• Assist patients in understanding insurance coverage and financing options.
• Financial Management:
• Calculate and discuss treatment costs, insurance coverage, and out-of-pocket expenses with patients.
• Collect payments, process insurance claims, and manage patient billing.
• Monitor accounts receivable and follow up on outstanding balances.
• Office Administration:
• Maintain patient records, including medical histories, treatment plans, and financial transactions.
• Manage appointment scheduling software and ensure accurate scheduling and patient flow.
• Oversee inventory management, ordering dental supplies, and maintaining office equipment.
• Coordinate with dental lab technicians and suppliers as necessary.
• Team Coordination:
• Collaborate with dental staff to optimize patient care and streamline office procedures.
• Conduct staff meetings, provide training, and ensure compliance with office policies and procedures.
• Foster a positive work environment and resolve conflicts or issues as they arise.

Job Type: Full-time

Pay: From $25.00 per hour

Benefits:

• 401(k)
• Employee discount
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Experience:

• HIPAA: 1 year (Required)
• Practice management: 1 year (Required)
• Management: 1 year (Required)
• EMR systems: 1 year (Required)
• Medical records: 1 year (Required)

Ability to Relocate:

• Shorewood, IL 60404: Relocate before starting work (Required)

Work Location: In person