Unit Manager

Trott Law, P.C. is looking for a qualified applicant for a full-time Unit Manager position. The ideal candidate will have strong management skills/experience, be supportive of Firm goals and processes with a positive attitude. Additionally, the candidate will need to understand the ability to think strategically to implement Firm goals, teach detail intensive processes, and reengineer workflow. 5 years in a mortgage related industry is preferred.

Qualifications

· Must have the ability to multitask and manage time effectively.

· Professional verbal and written business communication skills are essential.

· General computer skills, such as knowledge of Microsoft Outlook, Word, Excel, PowerPoint, and general office skills.

· Must possess excellent personal communications and relationship skills.

· Ability to train new employees and explain processes to new and existing employees.

· Requires excellent analytical skills.

· Requires strong leadership skills.

· Requires the ability to work with other units in a collaborative manner.

· Knowledge of GSE and Government regulations

Duties:

· Manage Supervisors and Staff and the day-to-day processes of the unit.

· Ensure timely and accurate completion of any and all processes.

· Effectively structure and utilize staffing to assure efficient use of resources.

· Working with managers and colleagues to evaluate systems, process design, and compliance with investor requirements.

· Work with the Attorney group as needed to ensure that any and all decisions and processes

are legally appropriate.

· Inform executive management of Unit activities, results, needs, plans, and challenges.

· Serve as the primary elevation/review point for client, county, staff, vendors and public contact issues and problems involving the activity of any files assigned to the Unit.

· Serve as a member of the management team working on overall processes and problems impacting the

firm.

· Develop and maintain department reports.

· Respond to client scorecards, audit requests, and attend client in house audits and calls.

· Ensure compliance with all Client and Investor Directives directly impacting the Unit

· Develop and maintain relationships with clients.

· Conduct regular meetings with the department supervisors and staff.

Working Conditions:

· Normal for Office Environment

· Hybrid Work Schedule available

Trott Law is intentional in creating a diverse and inclusive workforce. We are committed to equitable hiring, training, promotional practices, and policies. We welcome the unique contributions that diverse team members offer. We are proud to be an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment based on race, sex, age, color, national origin, sexual orientation, religion, gender identity and/or expression, status as a veteran, and disability or any other federal, state, or local protected class.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid holidays
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work setting:

• Hybrid work

Ability to Relocate:

• Farmington Hills, MI 48334: Relocate before starting work (Required)

Work Location: Hybrid remote in Farmington Hills, MI 48334