General Purpose

To take orders for food and drinks, to ensure order is accurately filled, to collect and process payments. Accurately prepare order to customers' request.

Job Duties and Responsibilities

• Greet customers politely 
• Provide customers with exceptional customer service
• Efficiently and accurately take customers' orders
• Good communication skills - able to follow instructions, able to understand and follow health and safety procedures
• Assemble orders correctly to meet quality standards and hygiene requirements
• Check food is served at correct temperature and correct portion 
• Address customer's questions and concerns
• Resolve customer complaints
• Replenish utensils, napkins, condiments as needed
• Ability to stay calm under pressure
• Ability to work as a part of a team
• Flexibility regarding work schedules
• High energy level

Physical Job Requirements 

• Able to stand for long periods of time
• Physical dexterity required to clean work and eating areas
• Able to use cleaning equipment and supplies