Provide administrative support to Membership staff utilizing Member website and standard Microsoft office programs and assist in special projects.

General Responsibilities

• Provide support to Membership staff with mailings, phone calls, general correspondence, handling walk-ins and assembling membership packages.
• Assist with Member’s reservations, questions, policies, concerns or complaints in a timely, professional manner.
• Assist all realtors by providing membership information and collateral.
• Must be proficient with Microsoft Word, Excel, Power Point
• Plans and leads exercise/activity sessions in one or more assigned fitness areas/Classes.
• Sets up and monitors class equipment, and ensures its return in serviceable condition.
• Advises participants on program and class procedures and policies, as appropriate.
• Distributes handouts and/or class evaluations, if appropriate, and answers questions from participants after each session; assists in performing follow-up and communication with participants, as required.
• Tracks progress of clients; maintains client files as appropriate.
• Ensures that safety and injury prevention policies and procedures are adhered to by participants; reports accidents and prepares accident reports, as required.
• Performs miscellaneous job-related duties as assigned
• Report any safety hazards and unsafe practices to management promptly.
• Ensure that fitness equipment and tools are maintained in safe and good working conditions.
• Report to management in need of fitness equipment maintenance and repair works
• Assist Management with administration duties regarding fitness equipment and classes.
• Must be available to work member events in the evenings, holidays and some weekends.

Education:

• High School diploma or equivalent.
• 6 months experience in private/club operations or equivalent preferred.

Special Skills

• Able to multi-task in a high volume, fast paced environment
• Must be physically able to stand, sit, stoop, bend and lift up to 15 lbs.
• Possess and able to present a professional demeanor at all times to Members and Guests.