Triumph Detroit

About Us

The Windy City Motorcycle Company (WCMC) is a veteran-owned company that operates as more than just a motorcycle retailer. We are a team of riders, catering to other riders. As the largest motorcycle retailer in the industry, WCMC is setting the standard and shaping the future of motorcycle retail experience. Our teams are fueled by their passion for fulfilling dreams of riding two-wheeled and three-wheeled vehicles, making each day at work an exciting new adventure. If you share our passion for motorcycles, then come join us by rolling on the throttle!

Our Triumph Detroit dealership is looking for a Sales Manager to join the team.

Responsibilities

1. Sales Department Operations

• Oversee and manage all operations of new and pre-owned vehicles.
• Ensure the sales department contributes acceptable levels of gross and net profit.
• Ensure sales personnel are well trained, motivated, and available when needed.
• Oversee sales, trade-ins, and delivery of all new and used vehicles.
• Become familiar and efficient with all phases of the computer system required for sales management.
• Maintain established procedures to ensure timely and proper completion of all paperwork.

2. Customer Service

• Provide prompt, dependable, high-quality, vehicle sales to customers by using current proactive feature benefit sales techniques.
• Greet customers immediately, in a courteous and friendly manner.
• Ensure customers are properly qualified for needs, wants, and ability to buy.
• Ensure cross-sales of P&A, financing, general merchandise, warranties, HOG Dues, insurance products, and services.
• Develop and ensure the use of a common and consistent quotation methodology for vehicle sales, trade-ins, and purchases.

3. Management

• Maintain sales follow-up programs.
• Maintain budgeted revenue and expense objectives.
• Maintain efficiency reports on sales associates.
• Provide reports to GM / Director of Sales as requested.
• Attend training sessions to keep current with sales department issues.

4. Supervisory 

• Establish departmental work schedule, balancing the workload of all employees.
• Train Sales Associates to use consistent and current sales methodologies.
• Manage employee performance (evaluate and counsel) and conduct performance reviews in a timely manner.
• Assist with recruiting, interviewing, hiring, and terminating employees according to company policy and procedure.

Requirements

• Must have the ability to get along with a broad customer base.
• Knowledge and/or experience in sales of Triumph motorcycles and other products sold by the dealership, or the demonstrated ability to quickly learn them.
• Proactive and self-controlled work ethic; Self-started.
• Good organizational and excellent time management skills.
• Exceptional people skills & rapport building
• Experience with Inventory management required
• Able to achieve sales quotas.
• Excellent closing skills.

Benefits

•  Health Plan

•  Dental Plan

• Vision Plan

• Life Insurance 

• 401k Plan with company match

• Paid Time Off

• Business casual dress code

• A fun environment

Windy City Motorcycle Company is an equal employment opportunity employer. We welcome all to come as they are!