Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

We are excited to offer a fantastic opportunity for a Dental Front Office Manager at our friendly and professional dental practice located in Surprise, AZ. The position requires approximately 32 hours of your expertise weekly. If you are a dynamic, detail-oriented individual with a passion for excellence in dental healthcare administration, we want you to join our team!
Key Responsibilities:

• Efficiently manage patient interactions, including discussing financial obligations and processing payments.
• Thoroughly handle insurance verifications for both new and existing patients, including coverage breakdowns and eligibility checks.
• Proactively manage dental treatment and anesthesia authorizations.
• Oversee the posting of payments and ensure accurate transaction processing.
• Maintain meticulous records, including Explanation of Benefits (EOB) and Electronic Remittance Advice (ERA), ensuring accurate payment postings and account resolutions.
• Collaborate with patients to explain treatment plans, detailing both insurance coverage and out-of-pocket responsibilities.
• Ensure stringent data security and the confidentiality of office technology and patient information.
• Supervise front desk staff, enhancing productivity and ensuring top-notch customer service.
• Manage end-of-day procedures and maintain practice dashboards that track various financial and operational metrics.

Qualifications:

• Proven experience in dental office management, particularly with front office duties.
• Familiarity with Arizona Dental Plans and relevant insurance processes.
• Strong proficiency in dental software applications.
• Exceptional interpersonal and organizational skills, with an emphasis on multitasking and prioritizing in a fast-paced environment.
• Ability to take initiative and work independently, ensuring detailed and accurate completion of tasks.
• Experience in managing and implementing organizational protocols.
• Strong research skills and proficiency in using internet resources.
• Bilingual skills are an asset.

This is a position that promises significant growth opportunities within our thriving company. We are looking for a candidate who is not just seeking a job but a career in dental front office management. Join us and contribute to a team that values positivity, energy, and exceptional service standards.