Position Purpose: The Scheduler I Assists internal and external customers with clerical tasks within the office. Responsible for projecting a positive, professional demeanor and maintaining a high level of customer service.

What You Will Do:

• Contributes to overall quality of nursing care through performance improvement techniques that impact patient care positively

• Communicates effectively (written and verbal) with colleagues, patients and family members

• Educate patients and family members so that they have a transparent understanding of the care being provided.

• Understanding of computer-based applications (E-MAR, clinical documentation), email, and standard applications such as Microsoft Office.

• Demonstrates problem solving, conflict resolution, and positive communication through teamwork

MinimumRequirements:

• High school diploma or equivalent

• Proficiency in a Windows based computer environment and skill navigating through the Epic and Epic Care. Surgical booking protocols, medical terminology and Epic experience desirable. Possess excellent verbal, written and interpersonal skills. Considerable tact required in most duties to achieve results.Must have the ability to work well with others in a very busy, close environment as well as independently with minimal supervision.

Position Highlights and Benefits

• Great benefits from Day 1

• Patient-centric environment

• Career growth and advancement potential

• Diverse and inclusive culture

• $2500 sign on bonus

We are a group of primary care providers, specialists and surgeons serving patients in Connecticut and western Massachusetts. Part of Trinity Health Of New England, we offer primary care, specialty care, surgery, urgent care, rehabilitation, and imaging and lab services for thousands of patients every year.