Job Duties & Responsibilities:

Customer Service

• Assist customers in their beer selections by effectively communicating information about our beer styles and brewing process
• Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible
• Address guests' service needs in a professional, positive, and timely manner

Bar Service

• Memorize our food and beverage menus and make recommendations to our guests
• Serve pours in accordance with Trillium's quality standards
• Operate and troubleshoot draft equipment and move and change kegs as necessary
• Maintain cleanliness and organization of bar area
• Open and close according to Trillium opening and closing procedures
• Assist during private events and special releases as necessary

Additional duties may be assigned as necessary.

Desired Qualifications & Abilities

Qualifications & Experience

• Minimum 1 year bartending experience preferred
• Minimum 18 years of age
• TIPS training required by start date

Knowledge, Skills, and Abilities

• A deep passion for craft beer is a must and knowledge about the brewing process is a bonus.
• Willing to work a flexible schedule including nights and holidays.
• Follow appropriate procedures for serving alcohol (e.g., TIPs (Training for Intervention Procedures).
• Ability to work in a high energy, fast-paced environment.
• Stand, sit, or walk for an extended period of time or for an entire work shift. Move up and down stairs and/or service ramps.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance.

Benefits

• Trillium Comp Card
• Trillium discounts
• Employee gym